privateapples Posted November 12, 2009 Posted November 12, 2009 So my WD passport external HD just doesnt pop up anymore when i connect it to a pc. im not sure what happened to it does anyone know how I can go about getting the files off of it? I dont want to have to pay someone to do it but I have alot of important files on it from work !! Share this post Link to post Share on other sites More sharing options...
Phil Posted November 12, 2009 Posted November 12, 2009 Can you see it when you go to My Computer? In the Device Manager? Losing the autoplay popup in Windows is common and easy to fix, if that's all it is. Share this post Link to post Share on other sites More sharing options...
cirro Posted November 12, 2009 Posted November 12, 2009 i have had problems with these before. in the end i notice the chip that does IDE->usb is cheap and goes out. take the shell off of it and and place it internally and see if it runs. i have a 1tb in here right now that used to be a external and the same issue happened Share this post Link to post Share on other sites More sharing options...
IVIYTH0S Posted November 13, 2009 Posted November 13, 2009 i have had problems with these before. in the end i notice the chip that does IDE->usb is cheap and goes out. take the shell off of it and and place it internally and see if it runs. i have a 1tb in here right now that used to be a external and the same issue happened can you still put it back together and warranty it without a hitch?? I just run a scorpio in my own enclosure (which is the same drives they run in passports except I can tinker with them all I want with no fear of warranty voiding) Share this post Link to post Share on other sites More sharing options...
slick2500 Posted November 13, 2009 Posted November 13, 2009 I think as long as it doesn't have one of those warranty void if removed stickers and you don't break it you should be fine. Share this post Link to post Share on other sites More sharing options...
cirro Posted November 13, 2009 Posted November 13, 2009 does bob vila put warranty stickers back on? removing the sticker will void the warranty unless you use steam to remove it proper. i didn't even think of that, but then again anything under $150 i usually don't register Share this post Link to post Share on other sites More sharing options...
IVIYTH0S Posted November 13, 2009 Posted November 13, 2009 does bob vila put warranty stickers back on? removing the sticker will void the warranty unless you use steam to remove it proper.i didn't even think of that, but then again anything under $150 i usually don't register you don't have to register drives to get the warranty...atleast I never had to. Western Digital took both of my dead scorpios and Seagate took my 1TB no questions asked Share this post Link to post Share on other sites More sharing options...
cirro Posted November 13, 2009 Posted November 13, 2009 (edited) if hardware goes out on me, and i think i might be able to fix i don't think id be able to hold back in trying :} plus, he asked how to get his data back. you have not a chance to get it back by RMA'ing it. sometimes the data = more valuable than the drive itself Edited November 13, 2009 by cirro Share this post Link to post Share on other sites More sharing options...
IVIYTH0S Posted November 13, 2009 Posted November 13, 2009 if hardware goes out on me, and i think i might be able to fix i don't think id be able to hold back in trying :} plus, he asked how to get his data back. you have not a chance to get it back by RMA'ing it. sometimes the data = more valuable than the drive itself yeah I tried that route before, I bought an identical model 1TB and tried to use it's logic board to save my 700GB of anime...no good I lost it all. Share this post Link to post Share on other sites More sharing options...
cirro Posted November 13, 2009 Posted November 13, 2009 thats gotta hurt deep in teh gut, i remember being so mad about my passport going from fine to nothing i broke the case off it (literally) and shoved it in my computer. Share this post Link to post Share on other sites More sharing options...
IVIYTH0S Posted November 13, 2009 Posted November 13, 2009 thats gotta hurt deep in teh gut, i remember being so mad about my passport going from fine to nothing i broke the case off it (literally) and shoved it in my computer. ya my home built "passport" never has important stuff on it. Share this post Link to post Share on other sites More sharing options...
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