NCC10281982B Posted July 1, 2005 Posted July 1, 2005 I was trying to process a check this evening and the ePOS software locked up. Of course there where customers waiting. It also froze for a club card inquiry. I had two instances similar to this yesterday. One of them was the pay at the pump going down. The line was 13 people long. This is stupid. I take the blame of course. I felt like asking one lady who gave my crap if she thought I liked having my system crap out on me everyday. Am I the only one who thinks two critical system failures a day is a very bad track record? Whoever designed / programed this has a fair amount to answer for. The management will not let me bring in a punching bag. I can't figure out why. It might help my hostility problem. Rant complete. So has was your day? Share this post Link to post Share on other sites More sharing options...
BionicSniper Posted July 1, 2005 Posted July 1, 2005 the only good grocery/retial software is made by ncr and the older stuff. I've only had there older software crash on me (or anyone in a year and a half) once! nuff said. Share this post Link to post Share on other sites More sharing options...
cybergrunt69 Posted July 1, 2005 Posted July 1, 2005 What's bad is that unSafeway is figuring that about 730 system crashes per store per year is OK for some reason... Of course, if you've seen what the back-end of those systems looks like, you would generally be surprised that there aren't more (and yes, I speak from experience). Share this post Link to post Share on other sites More sharing options...
LoArmistead Posted July 2, 2005 Posted July 2, 2005 are they IBM's? Share this post Link to post Share on other sites More sharing options...
slugbug3311 Posted July 2, 2005 Posted July 2, 2005 The Albertsons store I work at has an intel 486dx up and running 24/7 for their video rental data. Its embarassing working there just because of that. Share this post Link to post Share on other sites More sharing options...
NCC10281982B Posted July 2, 2005 Posted July 2, 2005 Form what I have seen the backend is pretty scarry. It takes 4 computers (that I know of) to run the pumps. The two comps I use are P4s, 2.0 & 2.8 ghz. Between them, i'd say there are at least 10 programs running just to deal with sales. I think our checkstands in the store are cirx 133s. They almost never go down. Share this post Link to post Share on other sites More sharing options...
bigred Posted July 2, 2005 Posted July 2, 2005 why are POS systems always a big argument? CBW had it's own in house written POS (in both ways) system called keystroke. here we are trying to sell this stupid azzed thing and it goes down at least 3 times a day in the stores! that led to some pretty nasty arguments in meetings Share this post Link to post Share on other sites More sharing options...
NCC10281982B Posted July 2, 2005 Posted July 2, 2005 This is one of the programs Infonet I think the stuff on the POS comp is home grown. Which explains a thing or two. The equipment is IBM. Share this post Link to post Share on other sites More sharing options...
bigred Posted July 3, 2005 Posted July 3, 2005 at least you can blame IBM's hardware.... CBW's keystroke ran on CBW computers! THANK GOD IT'S OVER WITH THAT CRAP!!!!!! Share this post Link to post Share on other sites More sharing options...
Byron Posted July 3, 2005 Posted July 3, 2005 i work at target and back during christmas time on an extremely busy day, I was working in electronics and we had both of our registers out because of software problems, oh god were there some pissed people, luckily we had all registers open up front. Share this post Link to post Share on other sites More sharing options...
bigred Posted July 3, 2005 Posted July 3, 2005 we had that kinda thing happen back in the days of compusa. both registers went down at the customer service desk durring the anniversery sale. I got written up for subbing one of them out for a register that was sitting in the back not even hooked to the network. corp IT saw the change of register hardware ID and went nuts. Share this post Link to post Share on other sites More sharing options...
NCC10281982B Posted July 3, 2005 Posted July 3, 2005 we had that kinda thing happen back in the days of compusa. Share this post Link to post Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now