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MJCRO

ASUS RMA Request? No one responding.. WTH

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So I've probably submitted like 10 forms to ASUS to RMA my Xonar DX and I've yet to get a response, it's been like over 2 weeks of submitting forms and calling ASUS support and their lines are just always busy.

 

This is ridiculous, ASUS support is such a eff'n joke. picard1.png

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Really i got their customer support on my second try. Granted i wasn't after an RMA but still.

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I haven't had any problems with ASUS customer support. I have dealt with them on many RMAs and they are by far my fav RMA process :thumbsup: Not sure why you are getting this kind of a deal. But call 812-282-2787, I'm sure it will get figured out in 1 call :cheers:

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I have felt with them a few times. They are hit and miss as far as service goes.

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It's okay now guys, I finally got through to someone, shipping out my card tomorrow to their RMA service center in CA. smile.gif Just kind of annoying how sometimes you gotta go through stuff like this. down2.gif

 

BTW Thanks Praz. thumbsup3.gif

Edited by MJCRO

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Welcome to the club. Club RMA :cool2:

 

 

nooooo

 

welcome to club asus-rma,hope your bilingual lol

 

i love asus products, but the support is awful

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