Jump to content

Sapphire RMA is a bit of a hassle


Recommended Posts

is it normal to do an RMA with just returning the bare product?

they dont want me to send the original box or packaging

they said put it in a bag with bubble peanuts... 

 

my R9 290X frequently suffers from black screen failure

 

I had to send like 3 or 4 emails and fill out forms with the S/N part number and sku at least 3 separate times, lol

finally I got my RMA #

Share this post


Link to post
Share on other sites

That's always the case for me. No RMA process I've ever done asked the unit to be put in the original box with accessories. They just want you to protect the product during shipping. I put it in an anti-static bag, covered in bubble wrap, and packed with peanuts.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...