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Sapphire RMA is a bit of a hassle

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is it normal to do an RMA with just returning the bare product?

they dont want me to send the original box or packaging

they said put it in a bag with bubble peanuts... 


my R9 290X frequently suffers from black screen failure


I had to send like 3 or 4 emails and fill out forms with the S/N part number and sku at least 3 separate times, lol

finally I got my RMA #

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That's always the case for me. No RMA process I've ever done asked the unit to be put in the original box with accessories. They just want you to protect the product during shipping. I put it in an anti-static bag, covered in bubble wrap, and packed with peanuts.

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