Cespenar Posted January 14, 2020 Posted January 14, 2020 Level Critical / date and time 14 Jan 2;28 / Source Kernel-Power / ID 41 Task Category (63) While playing Elite Dangerous Horizons, I occasionally get this hard freeze. Google doesn't tell much, or I don't understand the lingo. (tech jargon. You know? The words look English) Just wondering if any of you people can shed light on this please. Game or Hardware? Not overheating. Share this post Link to post Share on other sites More sharing options...
Braegnok Posted January 14, 2020 Posted January 14, 2020 Try changing Device Manager setting. (LAN, Keyboard, Mouse - - - 3devices) Allow this device to wake the computer - - - - off Share this post Link to post Share on other sites More sharing options...
Cespenar Posted January 14, 2020 Posted January 14, 2020 The three HID keyboards, the top had the option to turn this off. (done) The other two had NO option. Mice (or mouses) The Logitech Optical Gaming mouse had the option so I un-ticked that. Is that what you wanted me to do? And many thanks. Share this post Link to post Share on other sites More sharing options...
Cespenar Posted January 14, 2020 Posted January 14, 2020 (edited) Just happened again, watching Disney. Definitely not caused by the game. And after I did the change you suggested. Maybe a hardware problem or a win10 system error. Edited January 14, 2020 by Cespenar forgetful Share this post Link to post Share on other sites More sharing options...
Braegnok Posted January 15, 2020 Posted January 15, 2020 Can you see if their are any dump files. https://docs.microsoft.com/en-us/windows/client-management/troubleshoot-event-id-41-restart Share this post Link to post Share on other sites More sharing options...
HenryZ51 Posted January 30, 2020 Posted January 30, 2020 On 1/15/2020 at 12:26 PM, Braegnok said: Can you see if their are any dump files. https://docs.microsoft.com/en-us/windows/client-management/troubleshoot-event-id-41-restart Gonna try this for my younger brother's PC shutting down without any error. Share this post Link to post Share on other sites More sharing options...
SpikeSoprano Posted January 30, 2020 Posted January 30, 2020 Your brother's pc is most likely overheating OR faulty power supply, just an educated guess. Share this post Link to post Share on other sites More sharing options...
HenryZ51 Posted January 31, 2020 Posted January 31, 2020 (edited) 17 hours ago, SpikeSoprano said: Your brother's pc is most likely overheating OR faulty power supply, just an educated guess. Might be but he said it happens randomly, even after a minute or two after booting. I'll see what apps he recently installed. Edited January 31, 2020 by HenryZ51 Share this post Link to post Share on other sites More sharing options...
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