SpeedCrazy Posted August 13, 2011 Posted August 13, 2011 I went to best buy with a hard drive problem, told the geek squad what the problem was, all the error codes, etc.. (trying to load up a win 7 upgrade on a fresh hard drive) and the guy plugged it in and sat there pressing the RESET button, and then said it would cost $75 to LOOK AT WHY IT WASN'T STARTING UP!!!!! Needless to say, I'm never going there again Take a look at this. That second bestbuy in the video i think is more widely representative than the first. Story, my friend, who is largely computer tech literate bought a top of the line dell desktop in 2007. It had XP SP1 on it, and a norton free trial. Neither was upgraded. This spring she finally took it in to bestbuy where she had bought it and asked them to take a look at it. Despite the fact that it was (i believe) a core2 quad with 4gbs of ram, the geeksquad told her she needed a new cpu and ram, but they never touched the hdd. They wanted $9xx to upgrade to a core2 duo "high preformance cpu"! and 2gbs of "cutting edge" RAM! Thankfuly she knew that quad to duo and 4 to 2 wasn't much of an upgrade and told them to forget it. But they managed to talk her into a 1.5k laptop........ all she uses it for is facebook and ms word. Share this post Link to post Share on other sites More sharing options...
Boinker Posted August 13, 2011 Posted August 13, 2011 First off, I know that people repair computers for a living, and that it's only fair that they have to charge prices, but isn't this example a bit ridiculous? My brother has a laptop, and he dropped it, right where the power connector is. The casing broke off and the wire was exposed. It worked fine, of course, but after a few months, all the tugging on the wire ripped it. I didn't want to be responsible for repairing the laptop, in case anything went wrong, so I went with him to a computer repair shop, thinking it'd be $30 max to solder the wire back together or replace it. The guy working there told me it would be $60 to open the laptop and examine the problem (this price doesn't include fixing it)... after I told him what the problem was. I walked out of the store, took the laptop home, took it apart in 20 minutes, checked out the part number of the wire, bought a replacement on E-bay for $15, and when it came in, I superglued the connector to the edge of the laptop so it wouldn't be tugged at again. It took me 20 minutes and $15 (plus 1 dollar and something cents for superglue). Do you think it's ridiculous that someone would charge $60 to unscrew the back of the laptop and look at a wire, especially after being informed what the problem was? Time is money and laptops are a pain. There is noting truly unreasonable about what he wants though. Heck they are such a pain that I have already notified my Family that I do not do anything to laptops for free... Share this post Link to post Share on other sites More sharing options...
zackhaf Posted August 13, 2011 Posted August 13, 2011 Take a look at this. That second bestbuy in the video i think is more widely representative than the first. Story, my friend, who is largely computer tech literate bought a top of the line dell desktop in 2007. It had XP SP1 on it, and a norton free trial. Neither was upgraded. This spring she finally took it in to bestbuy where she had bought it and asked them to take a look at it. Despite the fact that it was (i believe) a core2 quad with 4gbs of ram, the geeksquad told her she needed a new cpu and ram, but they never touched the hdd. They wanted $9xx to upgrade to a core2 duo "high preformance cpu"! and 2gbs of "cutting edge" RAM! Thankfuly she knew that quad to duo and 4 to 2 wasn't much of an upgrade and told them to forget it. But they managed to talk her into a 1.5k laptop........ all she uses it for is facebook and ms word. I cant believe they would charge that much for a "broken" HDD. I just got a new laptop, and went to best buy to see what they had, and the guy told me that, being a college student meant i needed a core i7 cpu...wtf??? how does typing and browsing the internet need a core i7? so, i sent across the street and got the laptop from another store (for $120 less too) Share this post Link to post Share on other sites More sharing options...
Locutus Posted August 13, 2011 Posted August 13, 2011 Take it to Geek Squad and they'll tell you the mobo is shot and you should just buy a new laptop. Share this post Link to post Share on other sites More sharing options...
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