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RAM reporting : OS or BIOS issue (or both)?


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Communicated with DFI Technical Support:

 

> Date: Tue, November 14, 2006 1:32

>

> There will be nothing solved inside 48 hours...suggest if you are on that short a

> window...that you make your decision accordingly...thank you.

>

> Sincerely,

> Robert Tech Support DFI Usa

> DO NOT POST OUR EMAIL ADDRESSES IN THE OPEN FORUM. WE GET 1,000's OF SPAM PER DAY WHEN YOU PEOPLE DO THIS. HOW WOULD YOU LIKE US TO POST YOUR EMAIL ADDRESS THAT YOU REGISTERED WITH OPENLY SO YOU COULD GET SPAM ALL DAY EVERY DAY?

 

THIS IS VERY RUDE, UNACCEPTABLE BEHAVIOR AND IT WILL NOT BE TOLERATED.

 

I AM GETTING TIRED OF WARNING YOU PEOPLE.

 

 

It is not clear from the reply of the technical representative whether

it is going to solve it at all.

 

I'm getting damn tired of repeating this

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I post here the reply from Robert, Tech Support DFI Usa. This may be

interesting.

 

> I use my 975X/G with 4 gigs of ram...no problem... my 975X/G works fine

> with 4 sticks in windows

 

...

 

> the quickest route for bringing your situation to DFI bios engineers

> is thru emailing since that is support headquartes

> for DFI in Taiwan... I have absolutely no idea how long it would take

> engineers in Taiwan to simulate the issue you have with Linux. I will say

> this though...

 

So we see: for some users Windows with 4 Gb works fine, for some users

> a 64bit os just fails miserably, even though it detects all the memory...

 

So far nobody claimed that 4 Gb works fine under both 32-bit and 64-bit

Linux. I saw posts at other forums mentioned "a memory hole problem" at some

motherboards which gave similar symptoms which were traced to incorrect bios

and were eliminated after an appropriate bios update. But this is only a guess.

 

To Happy_Games: I apologize, I was not attentive.

 

> I'm getting damn tired of repeating this

 

I understand you. I also sometimes get mad when my users do not follow

my guidelines. :-( Alas, unlikely I am the last person who makes this

oversight. Many forum programs conceal e-mail address automatically.

If I were you, I would write a simple script which scans contents of the

post every xx minutes and replaces any word which contains @ inside with

.

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I understand you. I also sometimes get mad when my users do not follow

my guidelines. :-( Alas, unlikely I am the last person who makes this

oversight. Many forum programs conceal e-mail address automatically.

If I were you, I would write a simple script which scans contents of the

post every xx minutes and replaces any word which contains @ inside with

 

or instead of telling me what i should do at my forum you should listen to what I said carefully and make sure you (and anyone else that reads this) don't go posting email addresses openly on the internet for the reasons I described above.

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Linux will see all 4GB in 32-bit mode

 

Vista will see all 4GB in 32-bit mode

 

all 64-bit OS's will of course see it

 

Windows XP SP1 will see all 4GB

 

WindowsXP SP2 just won't. We've tried for months and months and have had probably 100+ guys coming back and telling us the same thing...it just won't work in XP SP2.

 

(be aware that you really don't want to go back to pre-SP2...just don't worry about seeing all 4GB at the moment as it is XP's problem, not any hardware problem....but Vista will relieve everyone of this problem, especially since 4GB in Vista will almost be a necessity)

 

i just put 4gb in mine and vista sees it as 2gb dunno why that is

cpu-z sees it as 4gb though

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To Happy_Gamer

 

> or instead of telling me what i should do at my forum you should

 

I tell you that the tone of your messages is rude and unacceptable.

You are paid by DFI Inc. to be a moderator and you represent the company.

I think your boss already told you that you

-- SHOULD be polite even if your user is rude;

-- SHOULD love all your customers;

-- SHOULD promptly remove e-mail addresses from postings. It is YOUR

business, but not business of your customers. If you unwilling

to write a simple script, do it manually.

-- SHOULD refrain from barking at users.

Repeat these (and other rules) every morning. Hope this will help you to stay employed.

 

P.S. I returned the mobo for refund. Rudeness of the DFI employee with nickname Happy_Games was the factor.

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To Happy_Gamer

 

> or instead of telling me what i should do at my forum you should

 

I tell you that the tone of your messages is rude and unacceptable.

You are paid by DFI Inc. to be a moderator and you represent the company.

I think your boss already told you that you

-- SHOULD be polite even if your user is rude;

-- SHOULD love all your customers;

-- SHOULD promptly remove e-mail addresses from postings. It is YOUR

business, but not business of your customers. If you unwilling

to write a simple script, do it manually.

-- SHOULD refrain from barking at users.

Repeat these (and other rules) every morning. Hope this will help you to stay employed.

 

P.S. I returned the mobo for refund. Rudeness of the DFI employee with nickname Happy_Games was the factor.

 

Thank god your gone. You ruined a perfectly good thread here noob.

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