DrDigitized2 Posted February 2, 2012 Posted February 2, 2012 (edited) Look at this Edited February 2, 2012 by DrDigitized2 Share this post Link to post Share on other sites More sharing options...
PremiumAcc Posted February 2, 2012 Posted February 2, 2012 (edited) Yes, Here is there online store where you buy support LINK, It's just unacceptable in my opinion. Some products cost as much $499 for 1 support call! For M-Audio they want $14.95 for one call. Your experience, my friend, takes the cake. And I thought I had it bad for waiting 60+ minutes for customer support. Who would in their right minds buy from a company that offers no assistance? Correction. Offers assistance at a premium on top of the premium you have paid for their product. This has got to be one of the biggest jokes ever. Edit: Wow! Apple does it too? Steve Jobs would be rolling in his grave. Thank goodness I do not use Apple products. I am too informed to be sucker punched by them. Edited February 2, 2012 by PremiumAcc Share this post Link to post Share on other sites More sharing options...
DrDigitized2 Posted February 2, 2012 Posted February 2, 2012 I got the same msg when Steve Jobs was still in office. Share this post Link to post Share on other sites More sharing options...
Coors Posted February 2, 2012 Posted February 2, 2012 It's one of the reasons many like to buy Apple products... And here I thought it was because they were trendy hipsters that like to buy overpriced crap. Share this post Link to post Share on other sites More sharing options...
DrDigitized2 Posted February 2, 2012 Posted February 2, 2012 I wouldn't mind a Mac to play with. But not as my main Rig Share this post Link to post Share on other sites More sharing options...
Waco Posted February 2, 2012 Posted February 2, 2012 And here I thought it was because they were trendy hipsters that like to buy overpriced crap. That too. Share this post Link to post Share on other sites More sharing options...
Mysion Posted February 2, 2012 Posted February 2, 2012 I HATE to be the one that defends apple here as I am not a fan of their products at all. But the primary way Apple dose CS is though the genius bar.... I used it for a mac laptop I had once to find out the problem. First you have to sign up and make a appointment. Wait a few days for it. Then go into the store and wait a few hours. I believe I waited a whole hour at their store because they get backed up on appointments... The end result was that laptop that was dead and now I have a 9 year old think pad still going strong! (apple products life span not all the make it out to be...) I my self do not like apple's way of handling it because I know my way around computers and if I have a problem it's simply because I got stuck on one thing and could continue fine once I get past the point. Hence their support is more of a hassle for me... HOWEVER for the person who answers Dell when asked what their OS is thinks it great... Hence it's not for any one with basic knowledge of computers. Share this post Link to post Share on other sites More sharing options...
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