njswift10141980 Posted August 26, 2005 Posted August 26, 2005 sometimes when I turn my rig on my ups can't establish a connection, here's a PIC of the message I get when I put my mouse over the icon and of the data panel now does that mean it's not protectd or what. Thanks Share this post Link to post Share on other sites More sharing options...
red930 Posted August 26, 2005 Posted August 26, 2005 Have you installed the latest version of the software? I can't tell by the pic. Share this post Link to post Share on other sites More sharing options...
njswift10141980 Posted August 26, 2005 Posted August 26, 2005 yeah it's the latest, could the problem be that it's connected via USB Share this post Link to post Share on other sites More sharing options...
red930 Posted August 26, 2005 Posted August 26, 2005 Are you using an adaptor to go from serial to USB? Share this post Link to post Share on other sites More sharing options...
njswift10141980 Posted August 26, 2005 Posted August 26, 2005 yep Share this post Link to post Share on other sites More sharing options...
red930 Posted August 26, 2005 Posted August 26, 2005 What manufacturer/make/model of adaptor are you using? Share this post Link to post Share on other sites More sharing options...
njswift10141980 Posted August 26, 2005 Posted August 26, 2005 well everything came with the ups including the serial to usb the ups is a cyberpower 1500avr-ho Share this post Link to post Share on other sites More sharing options...
red930 Posted August 26, 2005 Posted August 26, 2005 Check Device Manager for any Yellow warnings. Share this post Link to post Share on other sites More sharing options...
njswift10141980 Posted August 26, 2005 Posted August 26, 2005 Well right now I'm at work so I'll check when I get home at 7:ooa.m. but the thing is it doesn't do it all the time, sometimes it connects and sometimes it doesn't. Share this post Link to post Share on other sites More sharing options...
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