old_geekster Posted September 28, 2006 Posted September 28, 2006 Here is a post that I made on "Bleedingedge" about one of OCZ's customer reps: "There comes a time when a person simply must give credit where credit is due. A month ago I RMA'd my RAM. The RMA was handled by a gentleman by the name of "Jimmy Houn". He went way above and beyond what I considered normal to help make the situation easier for me. I just recently had to RMA my PSU. I asked some questions of the person handling my account this time, but got what I knew to be "pat" company answers. It didn't appear to me that there was any attempt to help me. So, what does a person do when they need help. They call on the person that they know will at least give the situation a chance to happen. This person was, ya you guessed it, JIMMY HOUN!! I truly don't expect him to do anything above what OCZ will allow, but I certainly know that he will do everything he can to make the situation work. Cudos to Jimmy Houn!! He is the best customer service rep with whom I have had the pleasure of doing business." I thought that I should let all of you see the post. OCZ gets my vote for hiring great people. It goes without saying, the folks here at dfi-street get my vote, also! Share this post Link to post Share on other sites More sharing options...
red930 Posted September 29, 2006 Posted September 29, 2006 This is an example of why I spend so much of my own and my customers money on OCZ hardware. Service second to none! Share this post Link to post Share on other sites More sharing options...
old_geekster Posted September 29, 2006 Posted September 29, 2006 This is an example of why I spend so much of my own and my customers money on OCZ hardware. Service second to none! Boy, you can say that again! I am looking forward to getting my new GXS 600W. Share this post Link to post Share on other sites More sharing options...
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