modestmelody Posted July 14, 2005 Posted July 14, 2005 I purchased a DFI Lanparty NF4 Ultra-D board on 6/11/05 from Monarchcomputer.com located in Georgia. This board was sent to me "pretested" with my AMD processor and RAM. Tonight, July 13th, 2005, When attempting to turn on my desktop, I made it as far as the Windows XP load screen before my computer was mysteriously restarted. Upon the restart, I selected for Windows to load the Last Known Good Configuration option with the same results. On the third reboot, I went into the BIOS to check my CPU temps to make sure they weren't too high. My CPU was running at stock speeds. None of the components on my computer were overclocked-- they were all stock so as to not void any warantees. After determining the CPU wasn't overheating (temperature was reading 36C), I exited the BIOS and allowed for the computer to try one more time to boot into Windows. This time, rather than resetting, the entire system shutdown and I cannot get power. There are two small indicator LEDS that are on the board, one by the memory DIMMS and one at the bottom left of the board below the PCI slots. However, the reset and power buttons both directly on the motherboard and the computer case are met with 0 response. I think the motherboard may be blown and would like confirmation of this. I believe it should still be under warantee and, therefore, replaced if it is the issue. I am very upset and hoping I can get this fixed/replaced soon! Any insight? Also, I was suggested to remove the CMOS battery but I can't get it out! My fingers are killing me, keys and pliers aren't working... is there some kind of clip I have to press down? Share this post Link to post Share on other sites More sharing options...
davidhammock200 Posted July 14, 2005 Posted July 14, 2005 Lets test that PSU. How to Jump-Start an ATX PSU: http://forums.extremeoverclocking.com/show...ad.php?t=118964 How to test/read your rails/voltages: http://forums.extremeoverclocking.com/show...ad.php?t=137886 Good Luck, Dave EDIT: Do you have all 4 mobo power connectors plugged in like this? http://www.dfi-street.com/forum/showpost.p...81&postcount=15 Share this post Link to post Share on other sites More sharing options...
modestmelody Posted July 14, 2005 Posted July 14, 2005 Lets test that PSU. How to Jump-Start an ATX PSU: http://forums.extremeoverclocking.com/show...ad.php?t=118964 How to test/read your rails/voltages: http://forums.extremeoverclocking.com/show...ad.php?t=137886 Good Luck, Dave EDIT: Do you have all 4 mobo power connectors plugged in like this? http://www.dfi-street.com/forum/showpost.p...81&postcount=15 4 mobo plugs are in proper. The entire thing worked fine for a month straight. The ATX connector is the 24pin plug correct? Share this post Link to post Share on other sites More sharing options...
davidhammock200 Posted July 14, 2005 Posted July 14, 2005 4 mobo plugs are in proper. The entire thing worked fine for a month straight. The ATX connector is the 24pin plug correct? Yes. Share this post Link to post Share on other sites More sharing options...
RGone Posted July 14, 2005 Posted July 14, 2005 Removing the cmos battery does not require major wrecking tools. Only a little screwdriver, end of ballpoint pen or other object (to save fingers) and press gently outward on the cmos battery retaining clip at the only non-circular area in which the battery sits and the battery being spring-loaded behind it> will hop out in the case if you don't catch it. The little clip protrudes out over the round area of the battery. NOTE: polarity for re-installation. Hammers, crowbars and pick axes not needed for cmos battery removal. Thank you. RGone... Share this post Link to post Share on other sites More sharing options...
modestmelody Posted July 14, 2005 Posted July 14, 2005 Removing the cmos battery does not require major wrecking tools. Only a little screwdriver, end of ballpoint pen or other object (to save fingers) and press gently outward on the cmos battery retaining clip at the only non-circular area in which the battery sits and the battery being spring-loaded behind it> will hop out in the case if you don't catch it. The little clip protrudes out over the round area of the battery. NOTE: polarity for re-installation. Hammers, crowbars and pick axes not needed for cmos battery removal. Thank you. RGone... Thank you. Everyone I asked said just pull it out, etc etc, I said it cant be that simple or it would have been out already. I have the battery out. Keeping it out and then putting it back in should reset all that correct? Share this post Link to post Share on other sites More sharing options...
modestmelody Posted July 14, 2005 Posted July 14, 2005 Thank you. Everyone I asked said just pull it out, etc etc, I said it cant be that simple or it would have been out already. I have the battery out. Keeping it out and then putting it back in should reset all that correct? Well anyone else got anything to help me with? I have tried everything suggested to me excpet for taking out the CPU and putting it back in and I still have no life. Is this to be RMA'd? Share this post Link to post Share on other sites More sharing options...
davidhammock200 Posted July 14, 2005 Posted July 14, 2005 Did you test the PSU? :confused: Share this post Link to post Share on other sites More sharing options...
modestmelody Posted July 15, 2005 Posted July 15, 2005 Did you test the PSU? :confused: Yup, it's working. I am pretty sure I'm gonna have to try and RMA this. Share this post Link to post Share on other sites More sharing options...
h_Us3r Posted July 15, 2005 Posted July 15, 2005 You should tell monarch, but your problem could also be caused by something shorting out ur board. I don't trust monarch and their "pretest" combos. For some reason they "insisted" that I have my combo pretested. I don't like NO ONE touchin my gear before me so naturally I took issue but in the end I chalked it up on their behalf to be good intent. They send the gear in some strange box(although I did get it free overnight, thanx Rick and Jeremy@monarch)I mounts the gear and the first time I saw the BIOS screen the timings were set at 2-3-2-6(?)I got value mem that I KNOW doesn't rate at those timings...which brings me where I am today, a happy monarch/DFI custy that took it quite personal that my gear didn't work right at the start...all I'm sayin is troubleshoot, don't burn nothin or get hurt and get it back up. You only had it for a month, you gotta put ur time in with this gear bra:) h Share this post Link to post Share on other sites More sharing options...
h_Us3r Posted July 15, 2005 Posted July 15, 2005 all the same, to I have heard reports of this occurence like yours in a few places... Share this post Link to post Share on other sites More sharing options...
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