teetu Posted March 4, 2005 Posted March 4, 2005 My board wasn't damaged, but I definately could see the plastic had indents on it as if pressure was applied over the front panel pins (from karajan of course) Share this post Link to post Share on other sites More sharing options...
Bonesdad Posted March 4, 2005 Posted March 4, 2005 2 more today with damage. Both at Anandtech.com. "furiously" and "nahor" both had damaged switches. Others have pointed out damage to static bag by audio module. Total of 12 people with damage in one week period. Share this post Link to post Share on other sites More sharing options...
harbin Posted March 4, 2005 Posted March 4, 2005 I am watching this thread closely. I don't want to pay the shipping for a damaged board! Share this post Link to post Share on other sites More sharing options...
`clipse Posted March 4, 2005 Posted March 4, 2005 where do the board and parts get put into the box? at the DFI plant? that may sound like a dumb question, but if this isn't a vendor-specific issue then until the packaging is revised, i would say that the risk you are taking in ordering this board is too high. I doubt I could name this percentage, but if it was 1-5%, that is huge when you are talking about thousands of boards. and even if the packaging was revised today, how many boards are sitting in warehouses right now that were already shipped and still could be damaged Share this post Link to post Share on other sites More sharing options...
Angry_Games Posted March 5, 2005 Posted March 5, 2005 Please send me a PM or email (link in my sig) if you are in USA/Canada and have received a motherboard with this damage (please try to look for damage before opening the motherboard static bag but if you have already its ok). Share this post Link to post Share on other sites More sharing options...
xenolith Posted March 7, 2005 Posted March 7, 2005 So anybody heard if this packaging issue has this been resolved? It would be nice to know if all the etailers have been notified of this issue and they are checking for damage and taking corrective action to prevent possible future damage while shipping. I was going to order the Ultra-D from newegg tomorrow, but I don't know if it's worth taking the risk (albeit rather small) until I know for sure this issue has been fixed. Share this post Link to post Share on other sites More sharing options...
steeldragonnyc Posted March 7, 2005 Posted March 7, 2005 well, my board is on the fedex truck for delivery, so it will be in my hands today... I will let u know if I see anything wrong.. I orderd my board from ZZF. Share this post Link to post Share on other sites More sharing options...
Tipsysmile Posted March 8, 2005 Posted March 8, 2005 xenolith: ill let you know if i have any damage to mine, ordered it from newegg saturday and it was shipped today so i should have it wensday. Hopefully nothing will be wrong *knocks on wood* Share this post Link to post Share on other sites More sharing options...
steeldragonnyc Posted March 8, 2005 Posted March 8, 2005 its here. I looked over it with a fine tooth comb.. Nothing is broken, the audio module came in its own plastic litle container. EVERYthing else came in its own box. I gues thats why the box everything came in was HUGE.. so no probs over here... Thank god.. Share this post Link to post Share on other sites More sharing options...
CheesePoofs Posted March 8, 2005 Posted March 8, 2005 Mine had some bent pins in the area where the ez-touch switches are, but I just bent them back and they seem to be working now. Share this post Link to post Share on other sites More sharing options...
Baditude Posted March 8, 2005 Posted March 8, 2005 Wow, Is all I can say when i saw the Fedex box that was delivered today from Newegg containing my new NF4 Ultra D motherboard. The 1st thing that caught my eye was the bloated package. The package was smashed form both ends and looked like a car caught in the middle of a 3 car pileup and ready to pop. The package was obvisously caught on the bottom under heavier boxes due to the marks on the box. I really didn't even feel like opening the box. I opened the box and it appeared undamaged. Boy, was I wrong! I remember thinking, why the hell don't they just install the sound riser instead of packaging it on top of the board without any protection? Then I pulled the package out of the box and heard the broken pieces inside of the static bag moving as I turned the board on it's side. WTH? I looked thru the static bag and saw the broken reset and power switches. I called Newegg and started raising hell with the guy for the POOR packging effort on Newegg's part. If they would have shipped the board inside a larger box, i would have a good board. Newegg had me call Fedex to get a claim number for the package that they damaged. I called Newegg back with the claim number and a refund will be issued. They tell me FedEx might contact me in about a few days if they want pick up the board. Has anyone else been told this? The person I spoke with @ Newegg said that they knew about the packaging problem. If this is the case why don't they ship them better? I fault all three parties in my case. DFI for crappy packaging, Newegg for crappy shipping packaging, and FedEx for abusing the poorly packaged box. Looks like Fedex insurance gets to pay for this one. Once i get my refund I plan on buying one at Directron.com. Their a local picup for me a just a few bucks higher. Share this post Link to post Share on other sites More sharing options...
confuzzedamdguy Posted March 8, 2005 Posted March 8, 2005 this really sucks i hope they get this worked out before i buy my board because i really dont want to put up with all this sending it back crap considering no local shop carrys this board Share this post Link to post Share on other sites More sharing options...
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