maxud Posted October 18, 2004 Posted October 18, 2004 I have already reported this to RGone, but for other people's benefit: I recently put together a computer (specs in the sig) Everything works great, except for one problem. I have external Sandisk 8 in 1 multi-card reader USB 2.0. When the card reader is plugged into a rear usb port, and I try to cold boot the computer, the boot process displays the processor information and freezes w/o booting any further. As soon as I unplug the usb reader, computer resumes booting, by showing hard drives information, and proceeding with normal bootup. Once the computer boots into the OS, Windows XP, I can plug the reader in and everything works properly. I tried inserting a flash card in the reader prior to boot, but this did not resolve the issue. (SD and CF) I also tried rearranging the sequence of booting devices, and even excluding removable drives all together, and this did not solve the Problem either. I disabled all usb related features in the bios (keyboard/mouse), to no avail. Sandisk recommended turning off usb legacy support in the bios, but this board does not have this feature. any insight would be helpfull. Quote Share this post Link to post Share on other sites More sharing options...
RGone Posted October 18, 2004 Posted October 18, 2004 :confused: ...I heard maxud the folks in Taiwan had tested and reported to you that most besides that reader did in fact work! Is that what was told you? That was my understanding in correspondence from R&D in Taiwan and so I have been impressed to believe you have been contacted by other than myself, as well. Sincerely, RGone... PS: if this above is as I am believing is the circumstance; then you really should not delay in RMA'ing the sandisk thing as 'not compatible' and getting a different brand reader. (supposing the reader to be new?) Quote Share this post Link to post Share on other sites More sharing options...
maxud Posted October 19, 2004 Posted October 19, 2004 RGone, no, nobody contacted me, except for you. You told me that you forwarded the issue on to TW, but that was it. The reader is not brand new, but under 1 year old. I have used it with my previous pc, w/o any bootup problems. I have contacted sandisk, and they suggested I disable legacy usb support in bios. But as already posted, this particular feature does not exist in the bios. Still hoping someone can figure it out. Quote Share this post Link to post Share on other sites More sharing options...
RGone Posted October 19, 2004 Posted October 19, 2004 email me again at tech support and restate the problem including what Sandisk said do and it will keep me from having to sort thru a jillion emails and let me see if TW failed to respond to you as stated when I forward this new email you send and see if it jogs their memory. I am suspicious you are at a stalemate though as think they must have replied to me that other brands worked and they did not have the brand you have. Plus the brand is not the total problem as "model" is likely key and getting older model to test is nearly out of the question. Shoot me that email again and update whatever you have and I will try again to follow it up. Sincerely, RGone... Quote Share this post Link to post Share on other sites More sharing options...
maxud Posted October 19, 2004 Posted October 19, 2004 just sent you email, I am more than willing to help troubleshoot the issue. regards :cat: Quote Share this post Link to post Share on other sites More sharing options...
dssnerd Posted February 4, 2005 Posted February 4, 2005 Hi - I recently purchased this board and am having the exact same issue where the system is unable to boot with the usb sandisk 8 in 1 reader attached. Has this issue been fixed and if so can someone let me know what it is? Regards Quote Share this post Link to post Share on other sites More sharing options...
maxud Posted February 4, 2005 Posted February 4, 2005 I have not heard about a resolution to this problem. But I have not upgraded to any newer beta bioses, did you try latest beta bios? Quote Share this post Link to post Share on other sites More sharing options...
Aonevm Posted February 5, 2005 Posted February 5, 2005 add Sandisk Cruiser 128m to the not working list also. windows sees it fine just can't boot from it. Quote Share this post Link to post Share on other sites More sharing options...
RGone Posted February 5, 2005 Posted February 5, 2005 @Aonevm> I think you need to start your own thread and delete this post here, because "IF" I read your post correctly your complaint is you cannot boot "from" the USB thumb drive and the others must REMOVE the their reader >not thumb drive to EVEN boot. Those are two different sets of circumstance. They maybe similar but when I send this link to DFI engineering in Taiwan your post can throw them off the trail. @maxud> I pointed DFI engineering in TW to this thread yesterday and they said needed the full Sandisk model number and particulars. Note the Chinese New Years has started and DFI overseas will be out until about Feb 14, 2005. So I am still checking on it. RGone... Quote Share this post Link to post Share on other sites More sharing options...
maxud Posted February 5, 2005 Posted February 5, 2005 RG> here is the relevant information of the Sandisk device: ImageMate 8 in 1 Made in Taiwan Model Number: SDDR-88 Part Number: 20-90-00089 Its an external USB 2.0 8 in 1 card reader. At some point in time I bought the same reader, just later production date, and it acted exactly like my current one does. So the conclusion is, it is not my particular reader. The second poster also verifies this conclusion. I saw that Sandisk released an updated version now, its called 12 in 1, but I dont want to buy it, just to test it out. Max Quote Share this post Link to post Share on other sites More sharing options...
RGone Posted February 6, 2005 Posted February 6, 2005 Today is Feb 6, 2005 and the beginning of the Chinese Lunar New Year as I understand the holiday. DFI in Taiwan is closed or at best minimally staffed until re-opening on Feb 14, 2005. @maxud. I tried to post and get "Aonevm" to make his own thread as he is not reporting the same errors that you or the other new Sandisk user is reporting. You and He cannot boot up 'at all' with your UsB device plugged in. That is not the same symptom as you have where one cannot boot "from" a UsB device. I know you cannot boot from your reader either; although you have not mentioned that. Since you cannot boot at all with your UsB device plugged in then hale NO you cannot boot from your reader. Hehehehe. Well maybe not funny but I was just thinking of the craziness of the various symptoms. Now you may do well to hear this. You posting got me curious as to what would happen to my own UT250gb if I plugged my SoyO USB 1.1 Cigar Pen Drive in and tried to boot. NOPE NO CAN BOOT AT ALL. Have a Lexar Pen drive plugged into my 8KM800MLVF and it boots past the plugged in UsB device every time> but NO not the UT250gb. So now that you have given me your full item specs and I am looking up all the specs for my pen drive to sent to TW after the Lunar New Year> well maybe we will see some relief. I am not promising any but maybe we will. Problems may come from your reader no longer being manufactured and neither is my SoyO pen drive. Mine is discontinued. Oh also I am on the beta 1/22 bios with the 4.81 NVRAID ROM and although it does seem to boot up slightly different> it did not fix my pen drive failing to allow the computer to boot up. I think you are current now. RGone... Quote Share this post Link to post Share on other sites More sharing options...
Aonevm Posted February 6, 2005 Posted February 6, 2005 @Aonevm> I think you need to start your own thread and delete this post here, because "IF" I read your post correctly your complaint is you cannot boot "from" the USB thumb drive and the others must REMOVE the their reader >not thumb drive to EVEN boot. Those are two different sets of circumstance. They maybe similar but when I send this link to DFI engineering in Taiwan your post can throw them off the trail. i can not boot at all if the sandisk usb is plugged in, hangs on dmi pool msg. Sandisk Cruzer mini 128m part 54-99-00424-128 model sdcz2-128 Quote Share this post Link to post Share on other sites More sharing options...
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