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smeghead009

Norton Wont Shutup

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okay so i got a norton anti-virus pop-up that says it found a virus and deleted it, but i click okay and another one pops right up after it saying the same thing about the same file ? ive clicked okay about 50 billion times but to no avail it keeps poping up maybe ?!? all the virus does is change my IE homepage but i dont use IE so i dont care this is probably the first time i want norton to not work :P

 

 

just in case the virus is Trojan.StartPage and its in C:\WINDOWS\bhoass.dll

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You may want to try rebooting in Safe Mode and running your NAV and your favorite anti-spyware scanners.

 

Don't forget to get all the latest updates before you reboot...

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I have gotton those problems before with that box kept poping up.

 

1.Try live update.

2.Try restarting windows

3.Try turning off auto protect

4.If non of that works re-installing usually fixes the problem

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Norton nough said...

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don't forget that norton will scan, but not alter your system restore files. if you have an infected file there, it will keep popping up. shut of system restore(you will lose all of your restore points), thus deleting the infected restore file. reboot into safe mode, scan. reboot, turn sys restore back on.

good luck

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