Inu_Yasha Posted December 1, 2002 Posted December 1, 2002 Hey guys... I need some help... I have a smart case fan from tt that broke like a week ago. I e-mailed the already using the little fourm thing, but no reply. Does anyone know the telephone number for tt? Also, how's thier tech support? I appreciate any help. THanks Quote Share this post Link to post Share on other sites More sharing options...
megavyrus Posted December 1, 2002 Posted December 1, 2002 From what i have read and heard... their tech support is one of the best, but I never had to deal with them myself... so can't say that for sure. Shouldn't they have a tel # listed on their site? Quote Share this post Link to post Share on other sites More sharing options...
megavyrus Posted December 1, 2002 Posted December 1, 2002 this is what i found under Company Info on their site: Tel: (626)968-9189 Quote Share this post Link to post Share on other sites More sharing options...
Inu_Yasha Posted December 2, 2002 Posted December 2, 2002 I'm going to try that # tommorow when i get off of school hope they're nice Quote Share this post Link to post Share on other sites More sharing options...
tkos Posted December 2, 2002 Posted December 2, 2002 i have great luck with their tech support! They shipped my cool-mod without the right hookups, so i emailed them about it and about a week later had my stuff at NO charge. So I think they are a premium company to deal with! Quote Share this post Link to post Share on other sites More sharing options...
Ronin Posted December 2, 2002 Posted December 2, 2002 shaggy got a bad v7 from tt so he called in to ask about it and they just sent him out a v7+ no charge. From what I hear they have the best customer service like...ever Quote Share this post Link to post Share on other sites More sharing options...
tarkins Posted December 3, 2002 Posted December 3, 2002 I called them because I was dissapointed about my V7. They send me a Smart Case Fan 2 few weeks ago (The fan of the V9). No shipping fee!!! (and I live in Canada). They are really great!!! Quote Share this post Link to post Share on other sites More sharing options...
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