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Rma Procedures


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Ok i bought the HIS 9600XT Turbo from a retail store about a week ago, and as of today its officialy dead. When i wanted to go return it back to the retail store they told me "sorry we dont deal with this", and told me that there is NO RETURNS on comp hardware, and told me to RMA back to the company.

 

I emailed the company which is in Hong Kong! and they told me to return it back to the retail store in which i puchased it. Now if im correct, isnt there a 1 year Manufactures Return policie from the company? And if so, what procedures do i go about doing so?

Edited by D-r0cK

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You would have to read the warranty info, to find out how long it is good for.

What retail store would not let you return it? That is odd, best buy, Frys are real good about that stuff, but I am guessing this is a low budget store...

I went up and down HIS's website and could not find anything about RMA or warranty...

Looks like you may have been had.... <_< :unsure:

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