CheeseMan42 Posted May 25, 2004 Posted May 25, 2004 i keep getting this error and then my comp shuts down. i cant do anything. please help! i am running win xp pro if that helps Share this post Link to post Share on other sites More sharing options...
exeter_acres Posted May 25, 2004 Posted May 25, 2004 The EXACT verbage of the error would help.... have you run an AV Scan? ad aware? spybot? etc. etc. What are you doing when you get the error? Could be many things Share this post Link to post Share on other sites More sharing options...
Eigtball Posted May 25, 2004 Posted May 25, 2004 Have you scanned for spyware? Grab HiJackThis from here. Open msconfig and check all your startup items. Delete anything that you don't recoginize for need. Cheers, Share this post Link to post Share on other sites More sharing options...
crash Posted May 25, 2004 Posted May 25, 2004 Run stinger from mcaffee. The problem your describing is most likely the same virus I had awhile back. The reason your computer shuts down is because the virus is poorly written and causes a fatal conflict within windows which makes windows shut down. When the countdown screen shows up goto start>run>shutdown - a to stop the shutdown procedure if you need to. Share this post Link to post Share on other sites More sharing options...
CheeseMan42 Posted May 25, 2004 Posted May 25, 2004 i cant run any of that because my computer shuts down before i can do anything. this may be a stupid question but what button allows me to enter safe mode? Share this post Link to post Share on other sites More sharing options...
r_target Posted May 25, 2004 Posted May 25, 2004 f8 is the one you're looking for.Good luck,I hate when this kind of thing happens to me. Share this post Link to post Share on other sites More sharing options...
Ste Posted May 25, 2004 Posted May 25, 2004 I have that same problem except that i only get rundll.exe is unresponsive When I want to shut off the computer it never happenes randomly, just when I try to shut down the computer Share this post Link to post Share on other sites More sharing options...
CheeseMan42 Posted May 25, 2004 Posted May 25, 2004 yeah my stupid gateway (Argghh!) I am loosing some good folding time. Share this post Link to post Share on other sites More sharing options...
Propane Posted May 25, 2004 Posted May 25, 2004 thats prolly sasser... goto norton and get the removal stuff our school had it and thats what we had to do Share this post Link to post Share on other sites More sharing options...
CheeseMan42 Posted May 26, 2004 Posted May 26, 2004 well i couldn't get connected to norton and my avg virus wouldn't work so i just did a system restore. everything works and since i dont use that computer, nothing was lost or messed up. thanks for all the advice Share this post Link to post Share on other sites More sharing options...
Ste Posted May 26, 2004 Posted May 26, 2004 So what about ny problem? Share this post Link to post Share on other sites More sharing options...
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