Jump to content

Wonderful Atlanta/delta


gravy
 Share

Recommended Posts

speaking of atlanta, here i sit in the airport, another delayed flight on delta, another sorry excuse about a plane having to be diverted and so on and so on......

 

i have now flown 4 times since April 25th, 3 of those 4 flights have either been delayed by an hour or more or cancelled, here i am again, my flight is delayed 1 and a half hours, i have at least 5 more flights to make before May 28th, thank goodness for my laptop and aircard, otherwise i'd be bored out of my mind, or at the Bud Brewhouse gettin crunk :sleep:

 

delta has been giving me skymiles out the badukah and they're fixin to give me more, at this rate, i'll make silver medallion status in a month along with all the skymiles partner dining i am doing, hilton honor skymiles for hotel stays, etc...... hahahaha

 

maybe the producers of that new reality show "airport" on the Oh! channel will come through haha

 

i have to laugh, doesn't do any good to fuss, except to get skymiles B)

 

so lets hear your airport horror stories, and don't be makin up stuff now :)

Share this post


Link to post
Share on other sites

in the past 4 for years i've gone back home about twice a year, an average of 5 flights per trip. plus this year i went home an extra time and also went to hawaii, so thats around 50 flights total...only 1 was delayed more then 20mins and only 1 was canceled. lost luggage twice. so i guess i've been lucky.

Share this post


Link to post
Share on other sites

my dad was out of town last week...flight thru atlanta, delta....the evening he was leaving to come back was when their freakin computers went down, and every flight was delayed. what luck. lol.

Share this post


Link to post
Share on other sites

Long time ago, when most of you were still in your diapers (I am only 27, so I guess that is not alot of you) when I was 13, they had headphones that plugged into your armrest and you could hear the tower and captain

Share this post


Link to post
Share on other sites

Long time ago, when most of you were still in your diapers (I am only 27, so I guess that is not alot of you) when I was 13, they had headphones that plugged into your armrest and you could hear the tower and captain

Share this post


Link to post
Share on other sites

finally got a reply from delta to an email i sent, and this was before the incident i described above

 

Dear Mr. Gray,

 

Thank you for your comments regarding your recent flights. I apologize

for your inconvenience related to our irregular operations, and

appreciate your taking time to let us know your concerns.

 

We realize that your time is valuable whether your travel is for

business or for pleasure. Operating on schedule is equally important to

Delta. We are making a concerted effort to address the problems which

contribute to delays or cancellations in order to improve our on-time

performance.

 

Our people should be responsive to the needs of our customers,

particularly when schedule interruptions occur. This includes furnishing

courteous, understandable explanations and doing everything possible to

hold overall inconvenience to a minimum. From your description, we did

not do a very good job in this case, and I apologize. We will do

everything we can to prevent a similar mishandling in the future.

 

While I cannot recreate this specific flight, I hope you will accept my

goodwill offer of 2000 bonus SkyMiles, which I have posted to your

account. Again, I am very sorry for any hardships we may have caused.

I realize you have a choice when making travel plans, and hope you will

give Delta another opportunity to be of service.

 

Thank you again for your feedback.

 

Sincerely,

 

Russ Harrell

Manager

Customer Care

 

 

booya! ;)

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...