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Need some help with stock crashing


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#1 Gaylacier

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Posted 13 March 2019 - 03:10 PM

So I just started exploring the idea of oc'ing and did a little research. The main guide I found gave some beginning steps to download hwmonitor and prime95. run them side by side and see what the default settings can do. my system crashed. i tried 3 times. first crash happend at about 2 minutes. 2nd and 3rd crash happened seconds after starting the test. what am i doing wrong, what can i change?

 

this is my set up

asus mb z97-A

i7 4770k

nvidia geforce gtx 1080

corsair ddr3 1600 (800MHz)

 

if you need any other info, let me know. I want to understand why my build is crashing and if there is anything that i can do to help. thanks guys.



#2 SpikeSoprano

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Posted 13 March 2019 - 09:38 PM

Hey there Gaylacier,  welcome to OCC ,what type of crash are you having, bluescreen,   lock up,  restart or what ? Also what are your temps showing in hw monitor before the shut down ? a system can crash for many reasons when bench marking from overheating to a old video card driver or even a faulty psu which is why it will help to know what type of crash your having.


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#3 ir_cow

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Posted 14 March 2019 - 08:33 AM

I wrote a guide a few years ago for the i7 4770k https://www.overcloc...el_4770k_guide/

Step one: Be stable at stock settings. Spike is correct. Neeed more info to narrow it down.

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#4 Gaylacier

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Posted 14 March 2019 - 03:20 PM

I have tried the test multiple times, and all of them are the same results. Ive had lock ups, which lead into bluescreen and an error of Clock Watchdog Timeout. the most recent test had my max temps on hwmonitor at around 70-71 on cpu core1, the other cores tend to range around mid to high 60s. The core that gets into the 70s varies. But its only 1-2 cores at a time, maxing out at low 70s.

 

If you have any other questions let me know. Thanks guys. I appreciate the responses.

 

 

I wrote a guide a few years ago for the i7 4770k https://www.overcloc...el_4770k_guide/

Step one: Be stable at stock settings. Spike is correct. Neeed more info to narrow it down.

 

 Im so glad you saw my post. That is the same thread i found when I was wondering about overclocking and so I tried it and ran into my problems.



#5 Braegnok

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Posted 14 March 2019 - 05:38 PM

Welcome to OCC,

 

Test your memory to confirm it's not causing the stability issues,.. shut-down, pull-reset your memory modules, and run MemTest86.   https://carrona.org/memdiag.html


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#6 SpikeSoprano

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Posted 14 March 2019 - 06:06 PM

So it appears cpu temp is not an issue, now do the memory test as Braegnok suggested and while your in there check to make sure all your cables are on tight, sata -cpu power- hard drive power cables etc. Also go into bios and set everything to default for the stock run as you just want to fix the shutdowns before you can start oc'ing. Make sure all the mb drivers are up to date as well as video card drivers.


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VIDEO>NVIDIA GTX-1070-SSD>VERTEX 3 120 GB-HD>WD 2TB- G500 MOUSE
CASE>ROSEWILL CHALLENGER W/4 120MM FANS-PSU> 750WATT-MONITOR>24 INCH BENQ

#7 ir_cow

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Posted 16 March 2019 - 10:34 AM

I agree with the others. Prime95 crashes due to memory errors, voltage (lack of) and sometimes temps (90c+).

Test the memory, than if that comes back good than it may be a power supply issue or the caps on the motherboard is going out which is also an issue. Ive only seen blown caps on 10+ year old boards running 24/7 in a server. Not very common these days.

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#8 Gaylacier

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Posted 16 March 2019 - 09:53 PM

So I ran memtest for 3 passes and I had zero fails.

 

Im not sure I attached my results properly. Let me know if you can see the memtest results in html.

 

Since I had 0 errors on that test, what else could the failure be?



#9 Boinker

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Posted 16 March 2019 - 10:28 PM

I looked into the error Code. 

 

There is some information that would suggest a driver error is to blame. Start with the board and chipset driver. 

 

reseat your ram.

 

The ram issue drive me up a wall and turned out it was a dirty ram install all along...... Imagine finding that after a week of hunting and it turns out your gummy mits were to blame. 

 

Give those two a try and report back please.

 

Also when I was having my issue (not stable anywhere) Clock_watchdog_error was one of my BSODs


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#10 Braegnok

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Posted 17 March 2019 - 03:32 AM

After you update your drivers, a few more things to check,.. start removing third party applications and testing for stability. Asus AI Suite first if your running it, and then 2nd temporarily remove any third party antivirus software.

 

If your not running most current BIOS version update your BIOS.

 

Update your SSD firmware and disable LPM.

 

Disable C1E and Intel Speedstep in BIOS.

 

Manually set the speed of your RAM and turn off Asus Turbo Feature in BIOS

 

Restart computer and retest for stability after each item checked. 


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#11 SpikeSoprano

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Posted 17 March 2019 - 06:53 PM

If everything we posted so far checks out and you are still having problems at stock benchmarks it might very well be your psu unit, what make is it, how old it is, etc. Faulty psu units are a major factor in oc'ing as they will supply enough power for everyday use but under stress they fail.


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CASE>ROSEWILL CHALLENGER W/4 120MM FANS-PSU> 750WATT-MONITOR>24 INCH BENQ

#12 ir_cow

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Posted 17 March 2019 - 07:24 PM

I get no one wants to spend money to solve a problem, but when my Seasonic started to fail, I just bought a $35 EVGA 600 Watt Bronze and it was able to handle 1080 Ti overclocked and my CPU returned back to stable. But I kinda narrowed it down by just knowing it was stable before and nothing changed in the BIOS. I also did memtest86  just to make sure it wasn't a memory issue.

 

I would say from experience, if its not a temperature problem, memory or BIOS settings, than its the PSU having stable voltage issues 9/10 times. But that one time can get you when its stupid fix like a BIOS setting you missed.


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