New Build, artifacting gpu

[RADEON]

Gigabyte x470 Aorus ultra gaming

AMD Ryzen 1500x

gigabyte rx 570 4gb

8gbx2 Geil EVOS pear DDR4 2400mhz

NZXT Hale 90 750w psu

 

So I got everything built and all the latest drivers installed. It has happened twice so far, while I am surfing the internet or watching a video  or something artifacts will fill my screen and then

the pc will freeze for a few seconds and the display will reset.

 

I have played hours of Battlefield 5 and this never happened and also hours of the Witcher 3 and nothing. So far it has only happened will  I have been on the internet.

I will also note that the psu is from my old system and I did not have these issues with that pc, so I don't think the psu is the culprit.

And because it doesn't seem to happen while gaming I don't think it is heat related.

 

I am not sure what to think.

 

(edit)

 

I just installed gpuz and noticed it said my gpu fans were not spinning, right now as I write this the gpu fans are not moving. !!!!!

Edited December 10, 2018 by RADEON

[SpikeSoprano]

Newer video cards won't spin until they reach a certain higher temp, run a video benchmark and see if they ramp up.

[RADEON]

Newer video cards won't spin until they reach a certain higher temp, run a video benchmark and see if they ramp up.

 

Yeah I just checked and when I start playing BF5 the fans spin up.

But the problem is still there, when I play games no issue but it just artifacted and crashed on me a sec ago while watching a youtube video.

 

Edit: I just ran furmark gpu stress test for a full hour with zero problems.

Also I got a windows BSD error message, it said video scheduler internal error.

Edited December 10, 2018 by RADEON

[RADEON]

Bump

 

So has no one encountered this error?

 

"video scheduler internal error"

 

I have updated my driver to the most recent and I still encounter this problem.

[ir_cow]

I would check the rest of your system also for stability. run Memtest86 for the memory and Prime95 for the CPU. If games don't crash but Youtube does, I may  not be a video card issue.

[slick2500]

Are you using Google Chrome? Try disabling hardware acceleration. 

[rjbarker64]

Very likely you did this but did you do a "clean" install of GPU Driver ? Using a 3rd party tool like DDU and then run CCleaner to "clean" the Registry after running DDU.....then install Drivers.....

[wevsspot]

The first and simplest thing to do is try to use the internet with a different browser.  If you're using IE or Edge, try Chrome or Firefox, visa versa whatever.  As Slick pointed out it could be an issue with hardware acceleration.  You Tube dropped Flash and started using HTML5 back in early 2015, so this could be an issue with the video engine included with whatever browser you're running.

 

Also, as IR noted, it's never a bad idea to check for subsystem stability (i.e. RAM, CPU, hard drives) using the commonly available tools.