nvidia control panel problem

[travism21]

keeps on saying nvidia control panel has stopped working, i've uninstalld the driver, reinstalled, driver sweepered it, deleted it in safe and about every other thing i can do, i can't figure out why it won't work

[wevsspot]

Hey Travis, please post pics of the following;

 

1. Dialog box from desktop that shows the error message

2. Windows event log (specifically the red error that correlates with the control panel crashing)

 

It would also help if I knew;

 

1. UAC setting on this rig

2. BIOS revision of motherboard

3. nVidia driver version being used (and any other revisions that you have tried that cause the same CP crash)

 

Thanks.

 

Wev

[travism21]

 

Hey Travis, please post pics of the following;

 

1. Dialog box from desktop that shows the error message

2. Windows event log (specifically the red error that correlates with the control panel crashing)

 

It would also help if I knew;

 

1. UAC setting on this rig

2. BIOS revision of motherboard

3. nVidia driver version being used (and any other revisions that you have tried that cause the same CP crash)

 

Thanks.

 

Wev

 

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2013-04-15T17:47:49.000000000Z" />

<EventRecordID>40466</EventRecordID>

<Channel>Application</Channel>

<Computer>Travis-PC</Computer>

<Security />

</System>

- <EventData>

<Data>nvcplui.exe</Data>

<Data>7.1.740.0</Data>

<Data>514295dc</Data>

<Data>nvgames.dll</Data>

<Data>6.14.13.1422</Data>

<Data>5142953b</Data>

<Data>c0000417</Data>

<Data>000000000021a0e4</Data>

<Data>10a8</Data>

<Data>01ce3a0156e9387f</Data>

<Data>C:\Program Files\NVIDIA Corporation\Control Panel Client\nvcplui.exe</Data>

<Data>C:\Program Files\NVIDIA Corporation\Display\nvgames.dll</Data>

<Data>9609dada-a5f4-11e2-ae3f-0090f5d6b9f7</Data>

</EventData>

</Event> 

 

this?

[wevsspot]

Thanks.  That's a start.

 

Ok now;

 

Current driver version

Previous driver versions tried

Current Motherboard BIOS revision

Current UAC settings

 

Has it always behaved like this?

 

Do you get the same error if you try the card in a Windows 7 machine?

[travism21]

crap how do i post pictures from my desktop?

[wevsspot]

Have you grabbed the screenshot already?  Do you need help grabbing the screen shot, or just help posting up a thumbnail?

[travism21]

Have you grabbed the screenshot already?  Do you need help grabbing the screen shot, or just help posting up a thumbnail?

i took the screenshot i just need to post it

[wevsspot]

In the "Reply to this topic" box, select "More Reply Options"

 

That will open up the advanced reply editor.  Lower left you'll see "Attach Files"

 

Select "Choose File"

Navigate to the file you want to upload and select it

Then click on "Attach This File"

 

Click on "Add Reply"

 

Done  

 

 

[travism21]

this right?

[wevsspot]

Expand the "Details" tab in the Event log and post a screenshot.

 

Also, please don't forget to add the other info I requested and answer pertinent questions.

 

Thanks.

 

Wev

[travism21]

driver version: http://www.nvidia.com/object/notebook-win8-win7-64bit-314.22-whql-driver.html

previous version: http://www.nvidia.com/object/notebook-win8-win7-64bit-314.21-beta-driver.html

bio: no clue it a locked down sager bios

problem is on my laptop btw not my sig pc

Edited April 15, 2013 by travism21

[wevsspot]

Why are you using the mobile gpu driver?