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Onion

Windows 8 Default Gateway Issues

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I set up my new wifi access point at school and I'm having issues with Windows 8 and connecting to it.

 

I'm using a Netgear WN802T v2 broadcasting with a static IP. My laptop keeps losing connection every 10 or so minutes due to gateway issues. Running windows troubleshooter fixes it after it resets my network adapter. I've tried using my phone and tablet while connected to the access point when the laptop is giving me this error, and they both work just fine. No issues at all.

 

Here's the log from the Windows troubleshooter.

 

 

 

Windows Network Diagnostics

Publisher details

 

Issues found

The default gateway is not available
The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.
Fixed
Reset the "Wi-Fi" adapter
Completed
Investigate router or broadband modem issues
Not run
Issues found
Detection details
 
6
The default gateway is not available
Fixed
The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.
Reset the "Wi-Fi" adapter
Completed
This can sometimes resolve an intermittent problem.
 
Network Diagnostics Log
File Name: F428C1CE-B467-487D-B08F-18E8C3206970.Repair.1.etl Investigate router or broadband modem issues
Not run
If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.
Detection details
 
 
 
Diagnostics Information (Network Adapter)
Details about network adapter diagnosis: Network adapter Wi-Fi driver information:   Description . . . . . . . . . . : Intel® Centrino® Wireless-N 2230   Manufacturer  . . . . . . . . . : Intel   Provider  . . . . . . . . . . . : Microsoft   Version   . . . . . . . . . . . : 14.8.8.75   Inf File Name . . . . . . . . . : C:\WINDOWS\INF\netwne64.inf   Inf File Date . . . . . . . . . : Wednesday, July 25, 2012  8:37:09 PM   Section Name  . . . . . . . . . : Install_MPCIEX_GEN_2230_BGN_2x2_HMC_WIN7_64_BGN15   Hardware ID . . . . . . . . . . : pci\ven_8086&dev_0887&subsys_40628086   Instance Status Flags . . . . . : 0x180200a   Device Manager Status Code  . . : 0   IfType  . . . . . . . . . . . . : 71   Physical Media Type . . . . . . : 9
 
Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis: Information for connection being diagnosed Interface GUID: 6d18ea7c-fa0c-4f68-be45-6c786e98bfee Interface name: Intel® Centrino® Wireless-N 2230 Interface type: Native WiFiConnection incident diagnosed Auto Configuration ID: 1 Connection ID: 1Connection status summary Connection started at: 2013-01-06 18:55:17-980 Profile match: Success Pre-Association: Success Association: Success Security and Authentication: SuccessList of visible access point(s): 1 item(s) total, 1 item(s) displayed        BSSID		BSS Type PHY	Signal(dB)	Chnl/freq    SSID-------------------------------------------------------------------------00-24-B2-DC-81-E3	Infra	 <unknown>	-37		1	 BacktrackConnection History Information for Auto Configuration ID 1  List of visible networks: 1 item(s) total, 1 item(s) displayed  BSS Type PHY	Security	Signal(RSSI)	Compatible	SSID  ------------------------------------------------------------------------------  Infra	 <unknown>	Yes		99	Yes		Backtrack  List of preferred networks: 4 item(s)   Profile: Backtrack    SSID: Backtrack    SSID length: 9    Connection mode: Infra    Security: Yes    Set by group policy: No    Connect even if network is not broadcasting: No    Connectable: Yes   Profile: hhonors    SSID: hhonors    SSID length: 7    Connection mode: Infra    Security: No    Set by group policy: No    Connect even if network is not broadcasting: No    Connectable: No     Reason: 0x00028001   Profile: LeosOffice    SSID: LeosOffice    SSID length: 10    Connection mode: Infra    Security: Yes    Set by group policy: No    Connect even if network is not broadcasting: No    Connectable: No     Reason: 0x00028003   Profile: 2WIRE504    SSID: 2WIRE504    SSID length: 8    Connection mode: Infra    Security: Yes    Set by group policy: No    Connect even if network is not broadcasting: No    Connectable: No     Reason: 0x00028003 Information for Connection ID 1 Connection started at: 2013-01-06 18:55:17-980  Auto Configuration ID: 1  Profile: Backtrack  SSID: Backtrack  SSID length: 9  Connection mode: Infra  Security: Yes  Pre-Association and Association   Connectivity settings provided by hardware manufacturer (IHV): No   Security settings provided by hardware manufacturer (IHV): No   Profile matches network requirements: Success   Pre-association status: Success   Association status: Success    Last AP:  00-24-b2-dc-81-e3  Security and Authentication   Configured security type: WPA2-PSK   Configured encryption type: CCMP(AES)   802.1X protocol: No   Key exchange initiated: Yes    Unicast key received: Yes    Multicast key received: Yes   Number of security packets received: 0   Number of security packets sent: 0   Security attempt status: Success Connectivity   Packet statistics    Ndis Rx: 69444    Ndis Tx: 32099    Unicast decrypt success: 0    Multicast decrypt success: 0    Unicast decrypt failure: 0    Multicast decrypt failure: 0    Rx success: 1225    Rx failure: 0    Tx success: 46    Tx failure: 0    Tx retry: 0    Tx multiple retry: 0    Tx max lifetime exceeded: 0    Tx ACK failure: 0   Roaming history: 1 item(s)     Times: 2013-01-06 19:04:39-554    Roamed from BSSID:  00-24-b2-dc-81-e3     Reason: 0x00010006
 
Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis: For complete information about this session see the wireless connectivity information event.Helper Class: Auto Configuration Initialize status: SuccessInformation for connection being diagnosed Interface GUID: 6d18ea7c-fa0c-4f68-be45-6c786e98bfee Interface name: Intel® Centrino® Wireless-N 2230 Interface type: Native WiFiResult of diagnosis: There may be problem
 
Diagnostics Information (Wireless Network Adapter)
Details about wireless network adapter diagnosis: For complete information about this session see the wireless connectivity information event.Helper Class: Native WiFi MSM Initialize status: SuccessInformation for connection being diagnosed Interface GUID: 6d18ea7c-fa0c-4f68-be45-6c786e98bfee Interface name: Intel® Centrino® Wireless-N 2230 Interface type: Native WiFi Profile: Backtrack SSID: Backtrack SSID length: 9 Connection mode: Infra Security: Yes Connect even if network is not broadcasting: NoResult of diagnosis: There may be problem
 
Network Diagnostics Log
File Name: F428C1CE-B467-487D-B08F-18E8C3206970.Diagnose.0.etl
 
Other Networking Configuration and Logs
File Name: NetworkConfiguration.cab Collection information Computer Name: LEO-PC Windows Version:
6.2
Architecture:
x64
Time:
Sunday, January 06, 2013 7:06:32 PM
Publisher details
 
 
Windows Network Diagnostics Detects problems with network connectivity. Package Version:
1.0
Publisher:
Microsoft Windows
 

 

 

Edited by Onion

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Default gateway auto-reset problem? I also have this kind of problem when I Installed win 8 for some period of time in my HDD as native OS. I bypassed the problem using DHCP.

I'm not sure whether the same thing is happening in your case or not.

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You mention that you are using a static address on the windows 8 machine, was there a specific reason for doing this? Are the working devices using DHCP or do you have those statically set as well?

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@D6BMG, I'll try DHCP on my access point and see if that helps at all.

 

@Lackadaisical, I set my access point to a static IP because the access point is hooked up to my school network, which already uses DHCP as far as I know. I've had issues before when I used DHCP behind a DHCP router, so that's why I went for static. I'll give DHCP a shot and see how that goes.

Edited by Onion

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If its happening every ten or so minutes, it might be your laptop turning off your network adaptor to save power.  That would explain why the trouble shooter turning it back on fixes your problem.

 

If you haven't already done so, go to the Power Management tab in the Configuration of your adapter and uncheck the box that says "Allow the computer to turn off this device to save power".

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If its happening every ten or so minutes, it might be your laptop turning off your network adaptor to save power.  That would explain why the trouble shooter turning it back on fixes your problem.

 

If you haven't already done so, go to the Power Management tab in the Configuration of your adapter and uncheck the box that says "Allow the computer to turn off this device to save power".

oh man, that would be to easy....lol

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