Liclac Posted February 14, 2011 Posted February 14, 2011 (edited) Hey guys, please, I really need your help. I own an Asus G73JHA1, and it has 2 HDD Seagate 500GB by default, total 1TB. I don't know what is going on. My second harddrive (the one for my data files) are not detected... I need your help. I have many important data files there, and I don't have any backup yet, because I don't expect anything like this from a new laptop...besides, I don't have any backup media yet. I take care of my laptop very well, I am sure there are no damage at all with my hardwares.... I have checked from Piriform Speccy, Computer management, and my second harddrive really gone...I don't know what to do to resolve it. I have restarted my laptop, and still the same.. I have attached a screenshot. There should be one more HDD there....but I found nothing.. Please... is there anything I can do to resolve this problem without losing all of my data files?? The data there are really important, I can't imagine if I got a HDD failure.... Edit: I run a command prompt action, and I type my data files letter drive, E:/ and it is said that "the device is not ready" Laptop usage: normal user, for drawing, browsing, rendering, and gaming... OS: Windows 7 Home Premium 64bit Regards Liclac Edited February 14, 2011 by Liclac Share this post Link to post Share on other sites More sharing options...
Alexandre Posted February 14, 2011 Posted February 14, 2011 Hi mate. When did you first notice this problem? Did something happen to the laptop before the problem or did it just randomly boot with no data drive? Is this an internal harddrive on your laptop? Generally speaking, unless a drive is badly physically damaged, you can still recover data off of it so I wouldn't be too worried about losing your data. Share this post Link to post Share on other sites More sharing options...
Liclac Posted February 15, 2011 Posted February 15, 2011 (edited) Hi mate. When did you first notice this problem? Did something happen to the laptop before the problem or did it just randomly boot with no data drive? Is this an internal harddrive on your laptop? Generally speaking, unless a drive is badly physically damaged, you can still recover data off of it so I wouldn't be too worried about losing your data. hi, thanks for the reply. There is no problem at all since I bought this laptop. It just happened suddenly..I don't know what is going on. It happened yesterday night, just too sudden.... Thanks God, This morning, I checked again my laptop. glad the harddrive can be detected again by windows... but I just worried what happened here, I am afraid the same problem will occur again.. Yes, it is the internal harddrive, and this laptop has 2 harddrive by default... one for OS and programs, one for data files... Is there any clue what happened to my HDD and is there anything that can cause my HDD like this? and how to prevent it? thank you very much.. regards edit: I did nothing to my laptop, I just leave it and go to bed... And I notice that yesterday night when my HDD wasn't detected, the BIOS take a long time to boot up.. Usually, the ASUS logo at the boot up ( BIOS) appears only 1 second then the windows logo appears... yesterday, it took more than 7 second until the windows logo appears Edited February 15, 2011 by Liclac Share this post Link to post Share on other sites More sharing options...
Forb Posted February 17, 2011 Posted February 17, 2011 I suggest you backup your important files as soon as possible in case this failure happens again. Maybe you could go download HD Tune Pro (Free Version) and check the SMART of your hard drives, see if it shows any errors. Share this post Link to post Share on other sites More sharing options...
Liclac Posted February 18, 2011 Posted February 18, 2011 I suggest you backup your important files as soon as possible in case this failure happens again. Maybe you could go download HD Tune Pro (Free Version) and check the SMART of your hard drives, see if it shows any errors. Thanks... I am going to use that software!! Share this post Link to post Share on other sites More sharing options...
DanTheGamer11 Posted February 18, 2011 Posted February 18, 2011 Did you try connecting the hdd to another computer? Maybe the connection popped? Share this post Link to post Share on other sites More sharing options...
Liclac Posted February 20, 2011 Posted February 20, 2011 Did you try connecting the hdd to another computer? Maybe the connection popped? no, I even haven't opened the back case of my laptop. It is an internal hdd.. thanks for the reply Share this post Link to post Share on other sites More sharing options...
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