ddkshah Posted October 7, 2009 (edited) I recently got an amd 550 but when i went to installed it the computer (as instruction said) it didnt start. When i took it out and saw the processor about 7 pins were bent. I sent it in to amd what will they do? Also my motherboard is compatable. M3A78 am2+ motherboard. Edited October 7, 2009 by ddkshah Quote Share this post Link to post Share on other sites
Munkypoo7 Posted October 7, 2009 I'd assume they would ship you a new one with unbent pins Quote Share this post Link to post Share on other sites
Waco Posted October 7, 2009 The warranty doesn't cover physical damage. The only real way to bend pins is to install the CPU incorrectly or mishandle it before installing it. Sorry, but you're out of luck on this one. Quote Share this post Link to post Share on other sites
ddkshah Posted October 7, 2009 The warranty doesn't cover physical damage. The only real way to bend pins is to install the CPU incorrectly or mishandle it before installing it. Sorry, but you're out of luck on this one. I called amd and they said that they will try to do something. Can they do anything? Also will there be that chance they will send me a new one. Quote Share this post Link to post Share on other sites
Waco Posted October 7, 2009 Well, they may be able to bend the pins back (though I would have done that myself). I wouldn't bet on them sending you a new CPU though... Quote Share this post Link to post Share on other sites
Andrewr05 Posted October 7, 2009 Yeah, you could have unbent the pins yourself... Quote Share this post Link to post Share on other sites
The Smith Posted October 7, 2009 (edited) The warranty doesn't cover physical damage. The only real way to bend pins is to install the CPU incorrectly or mishandle it before installing it. Sorry, but you're out of luck on this one. +1 It would have been the same with other companies if you sent them a physically damaged piece of hardware that resulted of mishandling... Edited October 7, 2009 by The Smith Quote Share this post Link to post Share on other sites
NearlyEpic Posted October 7, 2009 However, if it came like that, they'll probably send you a new one (i think?). Did you look at it before you put it in? Quote Share this post Link to post Share on other sites
_TheAlexO Posted October 7, 2009 you already sent it in? if not then just bend the pins back. i accidentally bent one on my Phenom II and i just bent it back and popped it in. works fine Quote Share this post Link to post Share on other sites
wevsspot Posted October 7, 2009 Oh if I could count the number of times I've spent hours straightening pins on AMD processors. Hopefully they will do you right and straighten the pins or send you a replacement. We'll all keep our fingers crossed for you. Quote Share this post Link to post Share on other sites
NearlyEpic Posted October 7, 2009 I wonder why AMD doesn't switch to a land grid array like Intel? Quote Share this post Link to post Share on other sites
_TheAlexO Posted October 8, 2009 I wonder why AMD doesn't switch to a land grid array like Intel? that would be too easy Quote Share this post Link to post Share on other sites
