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Windows Cannot Load The Device Driver For This Software

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"There is a problem reading the CD-ROM drive"

"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

"Windows Vista DVD CD Optical drive problems"




Hey I guys I ran into a problem where my optical drives disappeared from my computer. Actualy they showed up in device manager but I got the above message in the properties tab along with a yello exclamation mark neside the drive name. The problem was another virtual driver that NTI installed. Turns out there are quite a few programs that will do this in Vista.


The fix involved a quick and easy reg edit as follows:




Deleted both "upperfilters" and "lowerfilters" keys, restarted and problem solved.


Hopefully this topic shows up on someone elses google and saves them some time.



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