VF900 Removal for return

[Glitch05]

Hey,

I'm having trouble with my Video card -in sig- and I need to return it. I have to take the VF900 off to return the card to stock as I don't think the warrenty stands as the card is now. I've reversed to volt mods no problem. My question is, whats the best way to remove the RAM sinks without causing damage or leaving any marks?

[red930]

Grab a hair dryer and warm them up a bit, they should come off fairly easily.

[UncleDavid218]

Umm, you volt modded your card and expect to get it warrantied?

 

Last I checked BFG doesn't cover voltage modifications... though this is purely a question of morals as they'll undoubtedly accept it.

 

It still isn't right.

[Glitch05]

The problem wasn't caused by the volt mod, My mate had the exact same problem I'm having but his was some crappy ATI card, not OC'd. Nothing overheated, it wasn't a big mod.

Thanks Technodanvan.

[UncleDavid218]

OK... but just because it wasn't due to the volt mod doesn't mean your warranty has not been voided

[Glitch05]

Well its up to them to decide..

[UncleDavid218]

I know for a fact that if you used the conductive ink method they won't find out... All I'm saying is that from a moral standpoint it really isn't the right thing to do

 

Though I'm not going to tattle tale or anything so go for it

[Glitch05]

Why is it not the right thing to do? I didn't cause the problem with the card, the card broke, because it had something wrong with it even before I got it. They have an obligation under goods and services law to provide me with what I payed for, and thats a fully functional working product that does what its supposed to do. The fact that I modded it has nothing to do with that in relation to them because they cant prove its not in its original state. It shouldn't even matter that it does have a VF900 on it because it does its job better than the cooler that they provided.

[UncleDavid218]

It doesn't matter what you do to something or how it gets damaged.

The fact of the matter is that once you did the modification your warranty was nullified.

Despite whatever fault there was, it is no longer BFG's responsibility because no warranty exists.

But like I said, it's not affecting me so go ahead and RMA it

And I'm not saying the Zalman is the problem here. I know EVGA warranties even if an aftermarket cooler is installed.

[Glitch05]

Yeah, I see where your coming from. I'm arguing from a poor gamers view:p

[General Septem]

David, you're a great guy but you're like a Boy Scout

 

Not that there's anything wrong with that, anyway.

 

I say when it comes down to it, the only reason they'd say "The warranty has been voided" is so they can get away with not having it be their problem, even though what voided the warranty didn't cause the problem. But I also know that in the retail business, a good company would really rather you be satisfied even if it means losing a few dollars. Since your warranty voiding modifications didn't cause the problem, there's nothing immoral about expecting them to fix the problem.

 

The only reason things like this void the warranty is because they can cause problems, and if something stupid you did caused a problem, then yes, I'd say own up to it. But this isn't anything like that, and if they don't want to deal with it, it's only because they're just looking to save a few bucks.

[thejamesvolta]

Maybe I'm missing something here, but what problems are you having with the card that you need to return it??? Just curious.