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faulty socket


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I live in Denmark but purchased my mainboard from a German retailer. It seems one of my memory sockets is faulty.

 

1. Since I bought it from a German retailer, can I use the DFI direct RMA service or will I need to ship it to the retailer in order to get a replacement?

 

2. Will I get a replacement motherboard while waiting on the new board?

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Hello,

 

You should be able to send it directly to DFI.

Make sure you contact them first.

 

Will they issue you a replacement while you wait?

No.

 

What is the problem with your socket?

- DIMM1 and DIMM2 will work on their own.

- DIMM3 and DIMM4 will not work on their own.

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