Which? conducted a survey of over 1,100 people and found that 21% of complaints had software compatibility issues. It also showed how 16% of users had problems with hardware.
Microsoft is obligated by law to help users with issues related to the Operating System bugs, so anyone experiencing problems should contact Microsoft instead of paying a third-party to fix them. This support is free, so watch out for scammers wanting to charge money for troubleshooting services. Many people have had issues with poor customer support, so if you can’t resolve your issue, it is recommended to return the product.
Source: The Inquirer
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