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Screen goes black and computer reboots.


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#1 GreggHL

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Posted 31 May 2018 - 03:53 PM

So it happened twice, but several hours between it.  Here's my event log and my system specs.  Any ideas?
 

- <Event xmlns="http://schemas.micro...08/events/event">


- <System>


  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />


  <EventID>41</EventID>


  <Version>6</Version>


  <Level>1</Level>


  <Task>63</Task>


  <Opcode>0</Opcode>


  <Keywords>0x8000400000000002</Keywords>


  <TimeCreated SystemTime="2018-05-31T14:08:16.681310900Z" />


  <EventRecordID>1350</EventRecordID>


  <Correlation />


  <Execution ProcessID="4" ThreadID="8" />


  <Channel>System</Channel>


  <Computer>DESKTOP-OTGD1NQ</Computer>


  <Security UserID="S-1-5-18" />

  </System>



- <EventData>


  <Data Name="BugcheckCode">278</Data>


  <Data Name="BugcheckParameter1">0xffff940dbeb37010</Data>


  <Data Name="BugcheckParameter2">0x0</Data>


  <Data Name="BugcheckParameter3">0x0</Data>


  <Data Name="BugcheckParameter4">0x0</Data>


  <Data Name="SleepInProgress">0</Data>


  <Data Name="PowerButtonTimestamp">0</Data>


  <Data Name="BootAppStatus">0</Data>


  <Data Name="Checkpoint">0</Data>


  <Data Name="ConnectedStandbyInProgress">false</Data>


  <Data Name="SystemSleepTransitionsToOn">0</Data>


  <Data Name="CsEntryScenarioInstanceId">0</Data>


  <Data Name="BugcheckInfoFromEFI">true</Data>


  <Data Name="CheckpointStatus">0</Data>

  </EventData>


  </Event>
 
 
And here's the system specs:
 
OS Name Microsoft Windows 10 Pro
Version 10.0.16299 Build 16299
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-OTGD1NQ
System Manufacturer MSI
System Model MS-7A69
System Type x64-based PC
System SKU Default string
Processor Intel® Core™ i7-7700 CPU @ 3.60GHz, 3600 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 2.20, 4/6/2017
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer MSI
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.16299.371"
User Name DESKTOP-OTGD1NQ\Gregg
Time Zone Korea Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 16.0 GB
Available Physical Memory 12.0 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 13.9 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

#2 SpikeSoprano

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Posted 31 May 2018 - 07:29 PM

 Could be anything from a faulty psu to a over heating problem ! Run some benchmarks and see what happens.


Edited by SpikeSoprano, 31 May 2018 - 07:33 PM.

CPU>I7 2600K  -MB>GIGABYTE  Z68X-UD3H-B3-MEM>16 GB KINGSTON 1600 MHZ-COOLER> HYPER 212 EVO
VIDEO>NVIDIA GTX-1070-SSD>VERTEX 3 120 GB-HD>WD 2TB- G500 MOUSE
CASE>ROSEWILL CHALLENGER W/4 120MM FANS-PSU> 750WATT-MONITOR>24 INCH BENQ