New iPad, now bad internet connection.

[Eduard]

My housemate recently bought a new iPad and since then the internet had been terrible in comparison to what it used to be. In the first week that it was connected to our router we had drop outs at least once an hour, we are with TPG in Aus.

We called the TPG helpdesk and they put it down to noise on the line and implimented a filter on the connection. Though they didnt give any answers as to why it would only occur once my housemate connected her iPad.

She also has an iPhone and a desktop mac (wifi), though there were no problems for internet connection with the rest of the house when it was just these. My PC is connected via ethernet cable to the router directly, so I am really unsure as to why my connection is so bad now.

My housemate went away for the weekend and the internet returned to normal, once she came back it slowed right down to a snails pace, to the point that I couldnt do a speedtest. I asked her to turn off her wifi on the ipad and iphone and that allowed me to do a speed test. I intially got ~100ms ping, 0.8Mb/s down and about 0.3Mb/s up. When she was away we were at about 40ms ping, 4Mb/s down and about 1 - 2Mb/s up.

Can anyone suggest what to do?

[Stonerboy779]

Destroy the iPad to vent frustration.

 

Other than that I have no idea why its causing you such issues. It may just be coincidental. Only other thing is look for a different ISP. Now being that you're with tpg I can assume you're rather constrained in your budget. There are however some good deals out their with the bigger players. Depending on who you have a mobile with etc they may bundle.

[Eduard]

Yeah, I moved into this place after the internet was set up, and it was working at the time so I didnt want to go about changing anything. But Im moving out with friends next year, so we will definatly be looking for a better isp than TPG. Just a bother that this had to happen just before exams.

[Black64]

Your WAP could just be going bad, it's showing most of the signs of failure. 

[paulktreg]

Any chance the IP addresses are duplicated?

[cchalogamer]

As for wireless devices if the ipad has a bad connection to the router it may be forcing the entire network to a lower speed (single band wireless has to work with the slowest device in mind when using older equipment) but that really doesn't add up for your wired connection.  Try pinging other devices on the network when the ipad is and isn't connected to see if it's messing with the internal network or just the external connection is going crazy. 

 

Also are there any performance issues on the ipad?

[Eduard]

I haven't had much experience in dealing with routers or internet connections before.

 

Any chance the IP addresses are duplicated?

How would I check this?

 

As for wireless devices if the ipad has a bad connection to the router it may be forcing the entire network to a lower speed (single band wireless has to work with the slowest device in mind when using older equipment) but that really doesn't add up for your wired connection.  Try pinging other devices on the network when the ipad is and isn't connected to see if it's messing with the internal network or just the external connection is going crazy. 

 

Also are there any performance issues on the ipad?

How do I ping other devices on the network?

Also on a side note, my housemate isn't here at the moment so I assume all her devices are turned off. I just did a speed test and am getting 34ms ping, 4.08Mb/s down and 0.43Mb/s up. It's way better than what it was before, so I am fairly certain that it would be her iPad that is causing the major drop.

[Eduard]

Your WAP could just be going bad, it's showing most of the signs of failure. 

How am I able to confirm this?