6 replies to this topic

[Onion]

I set up my new wifi access point at school and I'm having issues with Windows 8 and connecting to it.

 

I'm using a Netgear WN802T v2 broadcasting with a static IP. My laptop keeps losing connection every 10 or so minutes due to gateway issues. Running windows troubleshooter fixes it after it resets my network adapter. I've tried using my phone and tablet while connected to the access point when the laptop is giving me this error, and they both work just fine. No issues at all.

 

Here's the log from the Windows troubleshooter.

 

Spoiler

Windows Network Diagnostics

Publisher details

 

Issues found

The default gateway is not available

The default gateway is not available

The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.

Fixed

Reset the "Wi-Fi" adapter

Completed

Investigate router or broadband modem issues

Not run

Issues found

Detection details

 

6

The default gateway is not available

Fixed

The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.

Reset the "Wi-Fi" adapter

Completed

This can sometimes resolve an intermittent problem.

 

Network Diagnostics Log

File Name: F428C1CE-B467-487D-B08F-18E8C3206970.Repair.1.etl Investigate router or broadband modem issues

Not run

If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.

Detection details

 

 

 

Diagnostics Information (Network Adapter)

Details about network adapter diagnosis: 

Network adapter Wi-Fi driver information:

   Description . . . . . . . . . . : Intel® Centrino® Wireless-N 2230
   Manufacturer  . . . . . . . . . : Intel
   Provider  . . . . . . . . . . . : Microsoft
   Version   . . . . . . . . . . . : 14.8.8.75
   Inf File Name . . . . . . . . . : C:\WINDOWS\INF\netwne64.inf
   Inf File Date . . . . . . . . . : Wednesday, July 25, 2012  8:37:09 PM
   Section Name  . . . . . . . . . : Install_MPCIEX_GEN_2230_BGN_2x2_HMC_WIN7_64_BGN15
   Hardware ID . . . . . . . . . . : pci\ven_8086&dev_0887&subsys_40628086
   Instance Status Flags . . . . . : 0x180200a
   Device Manager Status Code  . . : 0
   IfType  . . . . . . . . . . . . : 71
   Physical Media Type . . . . . . : 9

 

Diagnostics Information (Wireless Connectivity)

Details about wireless connectivity diagnosis: 

Information for connection being diagnosed
 Interface GUID: 6d18ea7c-fa0c-4f68-be45-6c786e98bfee
 Interface name: Intel® Centrino® Wireless-N 2230
 Interface type: Native WiFi

Connection incident diagnosed
 Auto Configuration ID: 1
 Connection ID: 1

Connection status summary
 Connection started at: 2013-01-06 18:55:17-980
 Profile match: Success
 Pre-Association: Success
 Association: Success
 Security and Authentication: Success

List of visible access point(s): 1 item(s) total, 1 item(s) displayed
        BSSID		BSS Type PHY	Signal(dB)	Chnl/freq    SSID
-------------------------------------------------------------------------
00-24-B2-DC-81-E3	Infra	 <unknown>	-37		1	 Backtrack

Connection History

 Information for Auto Configuration ID 1

  List of visible networks: 1 item(s) total, 1 item(s) displayed
  BSS Type PHY	Security	Signal(RSSI)	Compatible	SSID
  ------------------------------------------------------------------------------
  Infra	 <unknown>	Yes		99	Yes		Backtrack

  List of preferred networks: 4 item(s)
   Profile: Backtrack
    SSID: Backtrack
    SSID length: 9
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: Yes
   Profile: hhonors
    SSID: hhonors
    SSID length: 7
    Connection mode: Infra
    Security: No
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
     Reason: 0x00028001
   Profile: LeosOffice
    SSID: LeosOffice
    SSID length: 10
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
     Reason: 0x00028003
   Profile: 2WIRE504
    SSID: 2WIRE504
    SSID length: 8
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
     Reason: 0x00028003


 Information for Connection ID 1
 Connection started at: 2013-01-06 18:55:17-980
  Auto Configuration ID: 1
  Profile: Backtrack
  SSID: Backtrack
  SSID length: 9
  Connection mode: Infra
  Security: Yes
  Pre-Association and Association
   Connectivity settings provided by hardware manufacturer (IHV): No
   Security settings provided by hardware manufacturer (IHV): No
   Profile matches network requirements: Success
   Pre-association status: Success
   Association status: Success
    Last AP:  00-24-b2-dc-81-e3
  Security and Authentication
   Configured security type: WPA2-PSK
   Configured encryption type: CCMP(AES)
   802.1X protocol: No
   Key exchange initiated: Yes
    Unicast key received: Yes
    Multicast key received: Yes
   Number of security packets received: 0
   Number of security packets sent: 0
   Security attempt status: Success
 Connectivity
   Packet statistics
    Ndis Rx: 69444
    Ndis Tx: 32099
    Unicast decrypt success: 0
    Multicast decrypt success: 0
    Unicast decrypt failure: 0
    Multicast decrypt failure: 0
    Rx success: 1225
    Rx failure: 0
    Tx success: 46
    Tx failure: 0
    Tx retry: 0
    Tx multiple retry: 0
    Tx max lifetime exceeded: 0
    Tx ACK failure: 0
   Roaming history: 1 item(s)
     Times: 2013-01-06 19:04:39-554
    Roamed from BSSID:  00-24-b2-dc-81-e3
     Reason: 0x00010006

 

Diagnostics Information (Wireless Connectivity)

Details about wireless connectivity diagnosis: 

For complete information about this session see the wireless connectivity information event.

Helper Class: Auto Configuration
 Initialize status: Success

Information for connection being diagnosed
 Interface GUID: 6d18ea7c-fa0c-4f68-be45-6c786e98bfee
 Interface name: Intel® Centrino® Wireless-N 2230
 Interface type: Native WiFi

Result of diagnosis: There may be problem

 

Diagnostics Information (Wireless Network Adapter)

Details about wireless network adapter diagnosis: 

For complete information about this session see the wireless connectivity information event.

Helper Class: Native WiFi MSM
 Initialize status: Success

Information for connection being diagnosed
 Interface GUID: 6d18ea7c-fa0c-4f68-be45-6c786e98bfee
 Interface name: Intel® Centrino® Wireless-N 2230
 Interface type: Native WiFi
 Profile: Backtrack
 SSID: Backtrack
 SSID length: 9
 Connection mode: Infra
 Security: Yes
 Connect even if network is not broadcasting: No

Result of diagnosis: There may be problem

 

Network Diagnostics Log

File Name: F428C1CE-B467-487D-B08F-18E8C3206970.Diagnose.0.etl

 

Other Networking Configuration and Logs

File Name: NetworkConfiguration.cab Collection information Computer Name: LEO-PC Windows Version:

6.2

Architecture:

x64

Time:

Sunday, January 06, 2013 7:06:32 PM

Publisher details

 

 

Windows Network Diagnostics Detects problems with network connectivity. Package Version:

1.0

Publisher:

Microsoft Windows

 

Edited by Onion, 06 January 2013 - 04:14 PM.

[d6bmg]

Default gateway auto-reset problem? I also have this kind of problem when I Installed win 8 for some period of time in my HDD as native OS. I bypassed the problem using DHCP.

I'm not sure whether the same thing is happening in your case or not.

[Lackadaisical]

You mention that you are using a static address on the windows 8 machine, was there a specific reason for doing this? Are the working devices using DHCP or do you have those statically set as well?

[Onion]

@D6BMG, I'll try DHCP on my access point and see if that helps at all.

 

@Lackadaisical, I set my access point to a static IP because the access point is hooked up to my school network, which already uses DHCP as far as I know. I've had issues before when I used DHCP behind a DHCP router, so that's why I went for static. I'll give DHCP a shot and see how that goes.

Edited by Onion, 08 January 2013 - 06:59 PM.

[d6bmg]

DHCP with MAC address binding might help in your case.

[r25]

If its happening every ten or so minutes, it might be your laptop turning off your network adaptor to save power.  That would explain why the trouble shooter turning it back on fixes your problem.

 

If you haven't already done so, go to the Power Management tab in the Configuration of your adapter and uncheck the box that says "Allow the computer to turn off this device to save power".

[cjloki]

If its happening every ten or so minutes, it might be your laptop turning off your network adaptor to save power.  That would explain why the trouble shooter turning it back on fixes your problem.

 

If you haven't already done so, go to the Power Management tab in the Configuration of your adapter and uncheck the box that says "Allow the computer to turn off this device to save power".

oh man, that would be to easy....lol