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Anyone ever RMA'd to Arctic or Arctic Sound


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#1 Imagine

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Posted 20 November 2012 - 11:49 AM

Hi guys.
I have an Arctic Sound P531 headset which the microphone has blown out and no longer works. I'm wondering if anyone knows of some super-secret email address or some tin can and string line I can use to contact Arctic Sound. If I google "Arctic Sound rma" or "Arctic Cooling RMA" I get redirected to this flowchart which seems like an extremely cheap attempt at squirming their way out of any responsibility.

Any help welcome, Thanks!

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#2 bigball1

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Posted 20 November 2012 - 05:30 PM

"ARCTIC COOLING doesn't offer a manufacturer warranty"

Right on there site. Soooooooo, you could try and take it back to the place you bought it from

#3 Imagine

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Posted 21 November 2012 - 03:15 AM

I bought it off Amazon UK and the dealer is referring me back to Arctic Cooling which is annoying.

Main Rig: Q6600 @ 3.0GHz (333x9) | Zalman CNPS9900 | 4GB DDR2 667 | ATi Radeon HD 5770 | Antec 900 (1st Gen) | 600W Thermaltake

Portable: Core i5 @ 2.4GHz | 8GB DDR3 1600 | Intel HD 3000


#4 d6bmg

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Posted 21 November 2012 - 07:56 AM

I guess it doesn't have any warranty.

boozei.gif


#5 bigball1

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Posted 22 November 2012 - 05:57 AM

I bought it off Amazon UK and the dealer is referring me back to Arctic Cooling which is annoying.


:dunno: That sucks