Onion Posted January 7, 2013 Posted January 7, 2013 (edited) I set up my new wifi access point at school and I'm having issues with Windows 8 and connecting to it. I'm using a Netgear WN802T v2 broadcasting with a static IP. My laptop keeps losing connection every 10 or so minutes due to gateway issues. Running windows troubleshooter fixes it after it resets my network adapter. I've tried using my phone and tablet while connected to the access point when the laptop is giving me this error, and they both work just fine. No issues at all. Here's the log from the Windows troubleshooter. Windows Network Diagnostics Publisher details Issues found The default gateway is not available The default gateway is not availableThe default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway. Fixed Reset the "Wi-Fi" adapter Completed Investigate router or broadband modem issues Not run Issues found Detection details 6The default gateway is not availableFixed The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway. Reset the "Wi-Fi" adapterCompleted This can sometimes resolve an intermittent problem. Network Diagnostics LogFile Name: F428C1CE-B467-487D-B08F-18E8C3206970.Repair.1.etl Investigate router or broadband modem issuesNot run If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button. Detection details Diagnostics Information (Network Adapter) Details about network adapter diagnosis: Network adapter Wi-Fi driver information: Description . . . . . . . . . . : Intel® Centrino® Wireless-N 2230 Manufacturer . . . . . . . . . : Intel Provider . . . . . . . . . . . : Microsoft Version . . . . . . . . . . . : 14.8.8.75 Inf File Name . . . . . . . . . : C:\WINDOWS\INF\netwne64.inf Inf File Date . . . . . . . . . : Wednesday, July 25, 2012 8:37:09 PM Section Name . . . . . . . . . : Install_MPCIEX_GEN_2230_BGN_2x2_HMC_WIN7_64_BGN15 Hardware ID . . . . . . . . . . : pci\ven_8086&dev_0887&subsys_40628086 Instance Status Flags . . . . . : 0x180200a Device Manager Status Code . . : 0 IfType . . . . . . . . . . . . : 71 Physical Media Type . . . . . . : 9 Diagnostics Information (Wireless Connectivity) Details about wireless connectivity diagnosis: Information for connection being diagnosed Interface GUID: 6d18ea7c-fa0c-4f68-be45-6c786e98bfee Interface name: Intel® Centrino® Wireless-N 2230 Interface type: Native WiFiConnection incident diagnosed Auto Configuration ID: 1 Connection ID: 1Connection status summary Connection started at: 2013-01-06 18:55:17-980 Profile match: Success Pre-Association: Success Association: Success Security and Authentication: SuccessList of visible access point(s): 1 item(s) total, 1 item(s) displayed BSSID BSS Type PHY Signal(dB) Chnl/freq SSID-------------------------------------------------------------------------00-24-B2-DC-81-E3 Infra <unknown> -37 1 BacktrackConnection History Information for Auto Configuration ID 1 List of visible networks: 1 item(s) total, 1 item(s) displayed BSS Type PHY Security Signal(RSSI) Compatible SSID ------------------------------------------------------------------------------ Infra <unknown> Yes 99 Yes Backtrack List of preferred networks: 4 item(s) Profile: Backtrack SSID: Backtrack SSID length: 9 Connection mode: Infra Security: Yes Set by group policy: No Connect even if network is not broadcasting: No Connectable: Yes Profile: hhonors SSID: hhonors SSID length: 7 Connection mode: Infra Security: No Set by group policy: No Connect even if network is not broadcasting: No Connectable: No Reason: 0x00028001 Profile: LeosOffice SSID: LeosOffice SSID length: 10 Connection mode: Infra Security: Yes Set by group policy: No Connect even if network is not broadcasting: No Connectable: No Reason: 0x00028003 Profile: 2WIRE504 SSID: 2WIRE504 SSID length: 8 Connection mode: Infra Security: Yes Set by group policy: No Connect even if network is not broadcasting: No Connectable: No Reason: 0x00028003 Information for Connection ID 1 Connection started at: 2013-01-06 18:55:17-980 Auto Configuration ID: 1 Profile: Backtrack SSID: Backtrack SSID length: 9 Connection mode: Infra Security: Yes Pre-Association and Association Connectivity settings provided by hardware manufacturer (IHV): No Security settings provided by hardware manufacturer (IHV): No Profile matches network requirements: Success Pre-association status: Success Association status: Success Last AP: 00-24-b2-dc-81-e3 Security and Authentication Configured security type: WPA2-PSK Configured encryption type: CCMP(AES) 802.1X protocol: No Key exchange initiated: Yes Unicast key received: Yes Multicast key received: Yes Number of security packets received: 0 Number of security packets sent: 0 Security attempt status: Success Connectivity Packet statistics Ndis Rx: 69444 Ndis Tx: 32099 Unicast decrypt success: 0 Multicast decrypt success: 0 Unicast decrypt failure: 0 Multicast decrypt failure: 0 Rx success: 1225 Rx failure: 0 Tx success: 46 Tx failure: 0 Tx retry: 0 Tx multiple retry: 0 Tx max lifetime exceeded: 0 Tx ACK failure: 0 Roaming history: 1 item(s) Times: 2013-01-06 19:04:39-554 Roamed from BSSID: 00-24-b2-dc-81-e3 Reason: 0x00010006 Diagnostics Information (Wireless Connectivity) Details about wireless connectivity diagnosis: For complete information about this session see the wireless connectivity information event.Helper Class: Auto Configuration Initialize status: SuccessInformation for connection being diagnosed Interface GUID: 6d18ea7c-fa0c-4f68-be45-6c786e98bfee Interface name: Intel® Centrino® Wireless-N 2230 Interface type: Native WiFiResult of diagnosis: There may be problem Diagnostics Information (Wireless Network Adapter) Details about wireless network adapter diagnosis: For complete information about this session see the wireless connectivity information event.Helper Class: Native WiFi MSM Initialize status: SuccessInformation for connection being diagnosed Interface GUID: 6d18ea7c-fa0c-4f68-be45-6c786e98bfee Interface name: Intel® Centrino® Wireless-N 2230 Interface type: Native WiFi Profile: Backtrack SSID: Backtrack SSID length: 9 Connection mode: Infra Security: Yes Connect even if network is not broadcasting: NoResult of diagnosis: There may be problem Network Diagnostics LogFile Name: F428C1CE-B467-487D-B08F-18E8C3206970.Diagnose.0.etl Other Networking Configuration and LogsFile Name: NetworkConfiguration.cab Collection information Computer Name: LEO-PC Windows Version:6.2Architecture:x64Time:Sunday, January 06, 2013 7:06:32 PM Publisher details Windows Network Diagnostics Detects problems with network connectivity. Package Version:1.0Publisher:Microsoft Windows Edited January 7, 2013 by Onion Share this post Link to post Share on other sites More sharing options...
d6bmg Posted January 7, 2013 Posted January 7, 2013 Default gateway auto-reset problem? I also have this kind of problem when I Installed win 8 for some period of time in my HDD as native OS. I bypassed the problem using DHCP. I'm not sure whether the same thing is happening in your case or not. Share this post Link to post Share on other sites More sharing options...
Lackadaisical Posted January 8, 2013 Posted January 8, 2013 You mention that you are using a static address on the windows 8 machine, was there a specific reason for doing this? Are the working devices using DHCP or do you have those statically set as well? Share this post Link to post Share on other sites More sharing options...
Onion Posted January 9, 2013 Posted January 9, 2013 (edited) @D6BMG, I'll try DHCP on my access point and see if that helps at all. @Lackadaisical, I set my access point to a static IP because the access point is hooked up to my school network, which already uses DHCP as far as I know. I've had issues before when I used DHCP behind a DHCP router, so that's why I went for static. I'll give DHCP a shot and see how that goes. Edited January 9, 2013 by Onion Share this post Link to post Share on other sites More sharing options...
d6bmg Posted January 10, 2013 Posted January 10, 2013 DHCP with MAC address binding might help in your case. Share this post Link to post Share on other sites More sharing options...
r25 Posted January 12, 2013 Posted January 12, 2013 If its happening every ten or so minutes, it might be your laptop turning off your network adaptor to save power. That would explain why the trouble shooter turning it back on fixes your problem. If you haven't already done so, go to the Power Management tab in the Configuration of your adapter and uncheck the box that says "Allow the computer to turn off this device to save power". Share this post Link to post Share on other sites More sharing options...
cjloki Posted January 12, 2013 Posted January 12, 2013 If its happening every ten or so minutes, it might be your laptop turning off your network adaptor to save power. That would explain why the trouble shooter turning it back on fixes your problem. If you haven't already done so, go to the Power Management tab in the Configuration of your adapter and uncheck the box that says "Allow the computer to turn off this device to save power". oh man, that would be to easy....lol Share this post Link to post Share on other sites More sharing options...
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