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unknown_error

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  1. Hey everyone, I was hoping someone could answer a few questions about the care of my external hdd and using it as a media drive. I got a new TV that plays just about any video file you can imagine so I grabbed an extra 1tb seagate drive I had laying around and put it into an external hdd enclosure. I was wondering if it is safe to leave it on all or most of the time? It does run fairly cool as the enclosure is aluminum and the seagates have that intercooling technology so I don't think heat will be too much of an issue. But even with it running cool should I turn it off when not in use? If so, will turning it on and off all the time eventually mess it up? Any advice or info on how I should care for it would be much appreciated.
  2. My TV and BRP won't play any .mkv or .flv videos. Check the file format of the videos.
  3. Make sure your mobo supports hotplugging if you're going to go with OCZ. These drives have some weird glitch where they can be prone to crashing unless hotplugging is enabled. Mine hang all the time because my mobo doesnt have this option. Kinda lame but, whatever.
  4. Hey, thanks for all the replies but I did end up finding the problem. I guess the drives have to be in AHCI in order to do the update and I had them in IDE. So after several loads of windows later everything is up and running lickity split. Once again thanks for the help.
  5. Ok, I got secure erase to work but it still wont update. The toolbox completes the download, it says "Download Complete" but then never proceeds to update the drive.
  6. It won't let me secure erase, it says the drive is frozen. I tried to secure erase with it online and offline and neither worked. The drive is being read by windows so its not a detection issue.
  7. Yes, I have two. I have a 60 gig (OS Drive) and a 120 gig (gaming drive). I'm trying to update the 120 gig. I've looked everywhere for an update guide but it seems I'm the only one that doesn't know how to do it because I couldn't find one. If I cant do it from within a windows environment then how can I?
  8. Hello and thank you for taking the time to read my post. I have recently upgraded to a second Vertex 3 and need to update the firmware on the drive that does not have windows installed on it. I downloaded the toolbox and when I tried to update the firmware I got as far as "Firmware Download Complete" and then it does nothing. It doesn't update the firmware it just downloads it. Any suggestions as to how I can get this setup?
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