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Help me find the correct driver(s)


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#1 Brutality

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Posted 29 January 2014 - 02:31 AM

Hi

 

I just bought a ASUS X552CL laptop and I will be removing Windows 8 (I know the procedure) to get dual-boot Windows 7 and Ubuntu.

For my previous laptop (ASUS F550CC) there was Windows 7 drivers at the support section, but there is not for this laptop.

So, I need to figure them out manually.

 

There are only two drivers that trouble me;

Intel INF Driver Update;

There are two versions (at the Intel Download Center).

One says: "Primarily for Intel® 8, 7, 6, 5, 4, 3, 900 Series Chipset"

The other say: "For Intel® x79 Chipset"

 

I've been googling for a while now, trying to figure out what chipset this laptop is on but without success. If anyone can figure it out or tell me how to find it out via BIOS or Windows 8 (or if it's possible after getting Windows 7 on there) that'd be greatly appreciated.

 

The other driver is the Intel Management Engine Interface;

https://downloadcent...nagement engine

 

There are so many version and they all say different things, like for Desktop or for Intel whatever series Chipset or for Intel NUC etc.

I have no clue about this one - I also don't know if it's needed

 

Here is a list of the drivers I will be installing. I compiled the list based on the drivers listed for my ASUS F550CC laptop.

If anyone are not needed feel free to tell me :P

 

Intel INF Update Driver
Intel Management Engine Interface
Realtek Audio Driver
Intel Graphics Driver
nVidia Graphics Driver
Realtek LAN Driver
ATK Package
ASUS Smart Gesture
Intel USB 3.0 driver
Ralink Wireless Lan Driver and Application
Ralink BlueTooth driver
Intel Rapid Storage Technology driver
 
Cheers :)

Edited by Brutality, 29 January 2014 - 02:32 AM.

Antec DF-85 | ASUS P8P67 Pro Rev. 3.0 Sandy Bridge | Intel® Coreâ„¢ [email protected] (1.315vCore) with Noctua NH-D14 | 2x2GB Kingston HyperX Genesis 2133MHz DDR3 | 2x XFX AMD Radeonâ„¢ HD 6950 CrossFireX | Corsair TX750W | Samsung SpinPoint F2 EcoGreen Desktop Class 1.5 TB (32MB cache) | Windows 7 Ultimate x64 | LG Flatron W2452T 24" 10000:1 contrast 1920x1200 2ms | Logitech G7 Black Edition Gaming Mouse | Logitech G15 Gaming Keyboard | Logictech Z-2300 sound system (2.1 200watt) or Razer Megalodon 7.1 surround headset, Maelstrom Engine <3

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#2 96andrei

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Posted 29 January 2014 - 03:25 AM

You can try to use the free version of Slim Drivers. It will install the right drivers, but needs to be connected to the internet.


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#3 wevsspot

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Posted 29 January 2014 - 06:57 AM

Here is info on the chipset in that laptop;

 

http://www.intel.com...ipset-hm76.html

 

And you can download the chipset driver here;

 

http://www.dell.com/...?driverid=XVGTM

 

Or alternatively directly from the Intel Downloads and Support website.  Your choice, but finding the correct chipset driver on the Dell site is easier  :)


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#4 Brutality

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Posted 29 January 2014 - 05:06 PM

Here is info on the chipset in that laptop;

 

http://www.intel.com...ipset-hm76.html

 

And you can download the chipset driver here;

 

http://www.dell.com/...?driverid=XVGTM

 

Or alternatively directly from the Intel Downloads and Support website.  Your choice, but finding the correct chipset driver on the Dell site is easier   :)

 

Thanks wevs :D


Antec DF-85 | ASUS P8P67 Pro Rev. 3.0 Sandy Bridge | Intel® Coreâ„¢ [email protected] (1.315vCore) with Noctua NH-D14 | 2x2GB Kingston HyperX Genesis 2133MHz DDR3 | 2x XFX AMD Radeonâ„¢ HD 6950 CrossFireX | Corsair TX750W | Samsung SpinPoint F2 EcoGreen Desktop Class 1.5 TB (32MB cache) | Windows 7 Ultimate x64 | LG Flatron W2452T 24" 10000:1 contrast 1920x1200 2ms | Logitech G7 Black Edition Gaming Mouse | Logitech G15 Gaming Keyboard | Logictech Z-2300 sound system (2.1 200watt) or Razer Megalodon 7.1 surround headset, Maelstrom Engine <3

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#5 wevsspot

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Posted 30 January 2014 - 08:40 AM

YW.  And here is the Intel Management Engine Driver that should work for your laptop;

 

http://www.dell.com/...n&categoryId=CS


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#6 Brutality

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Posted 02 February 2014 - 01:53 PM

Hi again.

 

I'm having trouble getting LAN and Wireless to work on my Windows 7 installation.

Wireless works fine in Ubuntu (well sometimes I need suspend it and when I turn it on again it's working (otherwise it says Wi-Fi disabled by hardware switch)), but LAN does not. I had the exact same issues with my F550CC, but everything worked like a charm in Windows 7.

 

When installing LAN driver in Windows 7 I get the following error message:

 

NlRHM04.png

 

I've been googling for a bit and tried various "solutions", including removing battery for 10 minutes (with no power cable) and trying again.

 

The "solution" where you need to disable Deep Sleep Mode involves going into properties of my network adapter is not even possible for me since there are none. All there is for me is my bluetooth adapter:

 

awCp3pN.png

 

Also, there is no light (well I am actually not sure if there are any diodes on my ethernet port) when plugging in the cable.

 

Does anyone have any ideas?

 

I should at least be able to get Wireless to work since it works in Ubuntu as well. When installing Ralink Wireless driver no errors occur but no adapter comes up (see above screenshot).

I've also tried enabling and disabling the LAN and Wireless "hardware switches" in BIOS to no avail.

Lastly, I've tried right clicking the Network and Ethernet Controllers in Device Manager and click "Update Driver" but the wizard finds nothing - or well it does not have anything to install :P

 

Something tells me that the network adapters/controllers never "wake up" in Windows, since I need to suspend and open again in Ubuntu to get Wireless to work again (i.e. to get rid of the "Wi-Fi is disabled by hardware switch" message).

 

Cheers


Edited by Brutality, 03 February 2014 - 02:15 AM.

Antec DF-85 | ASUS P8P67 Pro Rev. 3.0 Sandy Bridge | Intel® Coreâ„¢ [email protected] (1.315vCore) with Noctua NH-D14 | 2x2GB Kingston HyperX Genesis 2133MHz DDR3 | 2x XFX AMD Radeonâ„¢ HD 6950 CrossFireX | Corsair TX750W | Samsung SpinPoint F2 EcoGreen Desktop Class 1.5 TB (32MB cache) | Windows 7 Ultimate x64 | LG Flatron W2452T 24" 10000:1 contrast 1920x1200 2ms | Logitech G7 Black Edition Gaming Mouse | Logitech G15 Gaming Keyboard | Logictech Z-2300 sound system (2.1 200watt) or Razer Megalodon 7.1 surround headset, Maelstrom Engine <3

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#7 wevsspot

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Posted 03 February 2014 - 10:18 AM

Wow, what a pain in the rear.

 

What network adapter driver are you using?

 

I'm thinking part of the problem is the missing PCI driver.  It's possible that your NIC is a PCI device, and since the PCI driver is missing, nothing that relies on the PCI lane for communication will work (or even be seen in Windows).

 

My first goal would be to resolve the missing PCI driver and go from there.

 

Now all this is just conjecture on my part..........................  So now guarantees..........................  Unfortunately (and I'm sorry about that).

 

If all else fails, try to find the exact model number of the wireless and wired network devices and download the hardware drivers directly from the hardware vendor.


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#8 wevsspot

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Posted 03 February 2014 - 11:06 AM

Hey Brut, I've been thinking about this some more.  There is a fair chance that some of the W8 drivers are also compatible with W7.  If it were me I'd download all of the W8 drivers directly from Asus.  Put them on a thumb drive.  Unzip all the packages and then set the thumb drive aside for now.

 

Reformat and install fresh copy of W7.

 

Once that's done plug in thumb drive, open device manager, update drivers for all hardware with yellow exclamation mark..  During the driver installation point the hardware wizard to the files on the thumb drive.  See how many W7 will install using that method.

 

That may leave you with only a couple devices missing drivers - and you should be able to snag the correct drivers directly from the hardware vendor.


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#9 Brutality

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Posted 03 February 2014 - 11:08 AM

Wow, what a pain in the rear.

 

What network adapter driver are you using?

 

I'm thinking part of the problem is the missing PCI driver.  It's possible that your NIC is a PCI device, and since the PCI driver is missing, nothing that relies on the PCI lane for communication will work (or even be seen in Windows).

 

My first goal would be to resolve the missing PCI driver and go from there.

 

Now all this is just conjecture on my part..........................  So now guarantees..........................  Unfortunately (and I'm sorry about that).

 

If all else fails, try to find the exact model number of the wireless and wired network devices and download the hardware drivers directly from the hardware vendor.

 

Thanks for the reply :)

 

How do I resolve the PCI driver? I tried right clicking it in the Device Manager and select Update Driver Software but as usual it just says Windows could not find driver software for your device.

But I think you are right, I tried disabling ethernet in Bios (just tried to focus on getting at least wireless to work) and the PCI Device disappeared from Other Devices in Device Manager.

 

Finally, how do I find the exact model number of the wireless and wired network devices?

 

Thanks a bunch :)


Antec DF-85 | ASUS P8P67 Pro Rev. 3.0 Sandy Bridge | Intel® Coreâ„¢ [email protected] (1.315vCore) with Noctua NH-D14 | 2x2GB Kingston HyperX Genesis 2133MHz DDR3 | 2x XFX AMD Radeonâ„¢ HD 6950 CrossFireX | Corsair TX750W | Samsung SpinPoint F2 EcoGreen Desktop Class 1.5 TB (32MB cache) | Windows 7 Ultimate x64 | LG Flatron W2452T 24" 10000:1 contrast 1920x1200 2ms | Logitech G7 Black Edition Gaming Mouse | Logitech G15 Gaming Keyboard | Logictech Z-2300 sound system (2.1 200watt) or Razer Megalodon 7.1 surround headset, Maelstrom Engine <3

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#10 Brutality

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Posted 03 February 2014 - 11:13 AM

Hey Brut, I've been thinking about this some more.  There is a fair chance that some of the W8 drivers are also compatible with W7.  If it were me I'd download all of the W8 drivers directly from Asus.  Put them on a thumb drive.  Unzip all the packages and then set the thumb drive aside for now.

 

Reformat and install fresh copy of W7.

 

Once that's done plug in thumb drive, open device manager, update drivers for all hardware with yellow exclamation mark..  During the driver installation point the hardware wizard to the files on the thumb drive.  See how many W7 will install using that method.

 

That may leave you with only a couple devices missing drivers - and you should be able to snag the correct drivers directly from the hardware vendor.

 

Hmm I haven't got time to reformat and set everything up again (dual boot with Ubuntu, repair boot loader after installing Ubuntu, etc.) since my last semester on my Master's Degree just begin and I am extra busy since I am taking 4 courses the first quarter (instead of the regular 3) to be able to take only 2 the last quarter.

 

But I'll the W8 LAN, Wireless and Bluetooth drivers now.

 

EDIT: I should try the W8.1 drivers right? That's more Windows 7 like if you ask me :P


Edited by Brutality, 03 February 2014 - 11:24 AM.

Antec DF-85 | ASUS P8P67 Pro Rev. 3.0 Sandy Bridge | Intel® Coreâ„¢ [email protected] (1.315vCore) with Noctua NH-D14 | 2x2GB Kingston HyperX Genesis 2133MHz DDR3 | 2x XFX AMD Radeonâ„¢ HD 6950 CrossFireX | Corsair TX750W | Samsung SpinPoint F2 EcoGreen Desktop Class 1.5 TB (32MB cache) | Windows 7 Ultimate x64 | LG Flatron W2452T 24" 10000:1 contrast 1920x1200 2ms | Logitech G7 Black Edition Gaming Mouse | Logitech G15 Gaming Keyboard | Logictech Z-2300 sound system (2.1 200watt) or Razer Megalodon 7.1 surround headset, Maelstrom Engine <3

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#11 Brutality

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Posted 03 February 2014 - 12:05 PM

Update: LAN apparently worked fine in Ubuntu, so the hardware is definitely there and working. That's good; both the ethernet and wireless controllers work (at least in Ubuntu).

 

Installing the W8.1 ethernet driver via the setup file gives the same error (and a few more I suspect are related to the fact that I'm not installing it in Windows 8.1).

Installing the W8.1 ethernet driver via Device Manager (i.e. pointing the wizard to the folder) results in the following error after installation:

 

sXibCuK.png

 

The wizard doesn't find anything that it wants to install for the PCI Device or Network Controller.

 

I tried booting up on the card to find out the exact model etc. so I could find the driver manually for Windows 7;

 

RvFcjzc.jpg

 

But that only shows me that it's indeed PCIe. From the shop site it shows that it's Gigabit ethernet, so have narrowed it down to the following;

http://www.realtek.c...&Level=5&Conn=4

 

Should I contact ASUS to have them tell me the exact model number (I assume they can tell me from the model, and if not then at least the serial/series numbers etc. below the laptop etc.) or is there an easy way to find out?

 

EDIT: I found nothing in the manual about the ethernet or wireless cards.


Edited by Brutality, 03 February 2014 - 12:18 PM.

Antec DF-85 | ASUS P8P67 Pro Rev. 3.0 Sandy Bridge | Intel® Coreâ„¢ [email protected] (1.315vCore) with Noctua NH-D14 | 2x2GB Kingston HyperX Genesis 2133MHz DDR3 | 2x XFX AMD Radeonâ„¢ HD 6950 CrossFireX | Corsair TX750W | Samsung SpinPoint F2 EcoGreen Desktop Class 1.5 TB (32MB cache) | Windows 7 Ultimate x64 | LG Flatron W2452T 24" 10000:1 contrast 1920x1200 2ms | Logitech G7 Black Edition Gaming Mouse | Logitech G15 Gaming Keyboard | Logictech Z-2300 sound system (2.1 200watt) or Razer Megalodon 7.1 surround headset, Maelstrom Engine <3

Posted ImagePosted Image <= Click me! (Only if you've got some BASS!)

#12 wevsspot

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Posted 04 February 2014 - 07:02 AM

At this point I'd try to get through to tech support at Asus and see if they can share the hardware part numbers.

 

On many laptops the wireless card is easily accessible from the bottom of the laptop.  You'll have to find the right cover (likely held in place by a single phillips head screw).  Notice I said "many" and not "all"   :)

 

If you can access the wireless card you can get part number directly off the card.

 

As for the PCI Driver - trying installing the Modem Driver and see if the warning goes away.

 

I'm going to take a stab in the dark, but here is the driver that "may" work with your wired NIC;

 

http://www.realtek.c...3&GetDown=false

 

Download and attempt to install driver version 7.078

 

And I'd use the one that includes the auto installation package;

 

Win7 and WinServer 2008 R2 Auto Installation Program (SID:1632224)


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