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Win 7 Does Not Recognize Firewire Card


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#1 wingspar

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Posted 22 August 2013 - 01:00 PM

I just installed a Rosewill 1397a RC-501 firewire card.  The computer does not recognize the card and it is not listed in Device Manager.  Reviews of the card have conflicting reports about working with Win 7, but most Win 7 computers recognize the card with no problems.  I must have been one of the last to get the card, cause it is now discontinued.  It was only $13, so no big loss.

The motherboard is an ASUS P8Z77-V Pro, and the processor is the Intel i7 3770.  It is installed in the PCI_1 slot.  The top light blue slot.  Why isn’t this card being recognized?

 


Gary

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#2 wingspar

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Posted 24 August 2013 - 10:55 AM

A couple of days after I installed the Firewire card, I went to turn on my Win 7 computer, all I got was spinning fans.  Nothing else.  The red VGA-LED light on the motherboard was lit.  All the motherboard manual did was tell me what the light was called.  Nothing about how to fix it.  Well, I installed the Rosewill 1394a PC-501 card the other day, and could never get the computer to recognize it, so I removed it as step one to resolve the red light.  Bingo.  That worked.  Got my Win 7 computer back.  The Rosewill 1394a PC-501 card is 100% junk.  Pure junk.  It is my first and last Rosewill product.

Can anyone recommend a Firewire card that will actually work with Win 7?


Gary

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#3 wevsspot

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Posted 24 August 2013 - 10:02 PM

Hey Wing,

 

Exchange that PCI Firewire card for a PCIe Firewire card like the Vantec UGT-FW200.  Then all will be well  :)


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#4 wingspar

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Posted 25 August 2013 - 09:48 AM

Guess I was negligent in my lack of thought that I put into that purchase.  If I look at the Vantec UGT-FW200 on Newegg, I see Rosewill has a card just like it with a ton of 5 egg reviews.  However, the Rosewill is made in China, and the Vantec is made in the USA and I’ve been hearing a lot of good things about Vantec recently, so I ordered the Vantec UGT-FW200 this morning.  I’ll update when I have it installed.  Thank you for the suggestion on the Vantec.


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#5 wevsspot

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Posted 25 August 2013 - 02:47 PM

I think you'll be really happy with your purchase.  Please be kind enough to give us an update after you get it installed.  Good luck.


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#6 Waco

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Posted 25 August 2013 - 03:49 PM

Sounds like a DOA card - that VIA chipset is supported on virtually every Windows OS since 98se.

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GTX 770 replaced with watercooled GTX780...but too lazy to change the sig.


#7 wingspar

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Posted 25 August 2013 - 07:32 PM

Sounds like a DOA card - that VIA chipset is supported on virtually every Windows OS since 98se.

 

Well, all info on the Rosewill site and Newegg does not mention any OS beyond Vista.  However, there were several conflicting reviews on Newegg.  Some say Win 7 would not recognize it, and some said Win 7 recognized it and worked perfectly.  I should have taken more time to research.  DOA or old technology, I’ll scratch it off as a learning experience. 


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#8 wingspar

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Posted 30 August 2013 - 10:12 AM

I got the Vantec UGT-FW200 card installed this morning.  Win 7 does not recognize the card.  Everything I’ve read says Win 7 64 bit automatically recognizes this card.  No drivers are listed on the Vantec site.  Do I have yet another dead card?


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#9 wevsspot

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Posted 30 August 2013 - 10:35 AM

Hey Wing.  I find it hard to fathom that you would get two defective cards in a row.  That is almost impossible.

 

Have you monkeyed around with any BIOS settings in the past?

 

Are you running the latest BIOS released for your motherboard?

 

If I were you I would leave the firewire card installed and flash to the latest BIOS release (or if you're running the latest - leave the firewire card in and reflash the current version).  I know that your board doesn't have native 1394 ports, but double check the BIOS options and if you find the option to enable or disable native 1394 make sure to set it to disabled.

 

I checked with Microsoft Social Technet and found a similar issue with the following solution that has worked for some;

 

1- Click the Start Button, type devmgmt.msc in the “Start Search” box and press Enter.
2- Expand the "IEEE 1394 Bus Host Controllers" node in the device tree on the right hand pane

3- Right click the host controller node select "Update driver software ..."

4- Select "Browse my computer for driver software"

5- Select "let me pick from a list of device driver on my computer ..." and Check the box before “Show compatible hardware”.

6. Choose the second option---1394 OHCI Compliant Host Controller (Legacy), and click next to update the driver. 


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#10 Waco

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Posted 30 August 2013 - 10:40 AM

Does it show up in the device manager at all?

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#11 wingspar

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Posted 30 August 2013 - 11:00 AM

It does not show up in Device Manager.

I have not messed with the BIOS and am running the latest.  There is no option to enable or disable native 1394 in the BOIS.


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#12 wevsspot

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Posted 30 August 2013 - 11:03 AM

Did you try the Technet solution or do you not even have IEEE 1394 Bus Host Control there?


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