Jump to content


Photo
- - - - -

2wire router


  • Please log in to reply
13 replies to this topic

#1 Pteroduck

Pteroduck

    Member

  • Members
  • PipPip
  • 430 posts
  • Gender:Male

Posted 15 November 2012 - 03:39 PM

Hi, i recently set up my 2wire router and i cant get the wireless to work.
i changed the name and the password, then after that, the wireless light turned off, i reset the router and it still wont work
any one have an problems or solutions for me please? I cant seem to find one on google

#2 IIxNullxII

IIxNullxII

    Member

  • Members
  • PipPip
  • 255 posts
  • Gender:Male
  • Location:Riverside, CA

Posted 15 November 2012 - 03:47 PM

Try a full reset on the router; look for a little red button on the back. Failing that, give 2Wire a call and speak to a tech who can walk you through it.

|Gigabyte EP45-UD3P | Intel Core 2 Quad Q9550 45nm | 8GB Mushkin DD2R 1066 |
| EVGA GeForce 570GTX |
|2TB Combined HDD | Samsung SynchMaster 226BW 1680x1050 & Toshiba Regza 42RV530U 1080p LCD TV |


#3 Pteroduck

Pteroduck

    Member

  • Members
  • PipPip
  • 430 posts
  • Gender:Male

Posted 15 November 2012 - 04:22 PM

tried resetting it, no luck. I got it from ATT u-verse.
I had it when i first plugged it in but afterwards, it just disappeared

#4 SoulZ

SoulZ

    New Member

  • Members
  • 4 posts

Posted 15 November 2012 - 06:29 PM

tried resetting it, no luck. I got it from ATT u-verse.
I had it when i first plugged it in but afterwards, it just disappeared



Hey Pteroduck

I used to work for ATT as an install tech.
Try doing this.

Go to 192.168.1.1 in a web browser
Enter the key displayed on the bottom back of your 2wire router to gain access to the settings portion

What your going to need to do is change the wireless protection settings from whatever the settings are on (WPA/PSK/WEP/Others) to a different type of encryption.
This sometimes solves a drop in connection or failing to connect on certain types of wireless adapters or on board wireless card.

Now if the 2wire router is just not even giving a wireless signal(not showing up on your available wireless connections) then it is possible you have a bad RG (2wire Router).
If that is the case call up ATT and tell them your RG is bad and not giving a wireless connection.
They will send a tech out and do to it being an ATT equipment issue, you should not be billed for it. But if it is some settings you changed, they will bill you, so make sure to change settings and then do a complete reset before calling.


P.S. Keep me updated please


Edited by SoulZ, 06 March 2013 - 11:56 PM.


#5 Pteroduck

Pteroduck

    Member

  • Members
  • PipPip
  • 430 posts
  • Gender:Male

Posted 15 November 2012 - 06:44 PM

i cant find the wifi signal
I tried changing the encryption,but that didnt work. I dont think its bad because it originally worked when i got it at first. Like when i first set it up and didnt do anything it worked with everything.

#6 Waco

Waco

    Lab Rat 2

  • Reviewer
  • PipPipPipPipPipPipPipPip
  • 15070 posts
  • Gender:Male
  • Location:Los Alamos, NM

Posted 15 November 2012 - 07:19 PM

Did you disable SSID broadcasting?

My 2Wire modem/router also from ATT Uverse is just as bad...I use another router behind it and set the 2wire router to DMZ the other router. It's complicated but 10000% better than using the ATT router directly. :lol:

Posted Image

Booyah.


#7 Pteroduck

Pteroduck

    Member

  • Members
  • PipPip
  • 430 posts
  • Gender:Male

Posted 15 November 2012 - 08:00 PM

no SSID isnt disabled, its still enabled :P

#8 SoulZ

SoulZ

    New Member

  • Members
  • 4 posts

Posted 16 November 2012 - 01:36 PM

no SSID isnt disabled, its still enabled :P

Ok next step is this.

Find another wireless device, either a laptop or a smartphone and try to pick up the wireless signal. If you can not find it on any wireless devices, then your RG is bad and need to call up ATT and ask them to replace it.

A lot of the RG's in circulation for ATT uverse are refurbished and could be that it was never fixed properly.

Best Regard,

#9 Pteroduck

Pteroduck

    Member

  • Members
  • PipPip
  • 430 posts
  • Gender:Male

Posted 16 November 2012 - 02:22 PM

My ipod cant find it either but it could before when i first had it a day ago

#10 SoulZ

SoulZ

    New Member

  • Members
  • 4 posts

Posted 17 November 2012 - 11:44 AM

My ipod cant find it either but it could before when i first had it a day ago



Ipod cant pick it up,
K great this really helps.
It is on the side of ATT.
Either somewhere in their systems, they have the wireless locked on disable (a problem I had run into several times in the field) or the RG unfortunately shorted out right after it was installed. Either way its on ATT's end. So you are going to have to get ATT back out there to fix it, since it is so close to install date, they should be able to get a tech out fairly quickly.

The tech should have left his business card, try giving him a call and ask if he can talk to his manager to let him go back and fix the issue real quick.
^ Would be the quickest way to possibly get the tech to go out there quicker

-or-
Call the 1800 number that is on the card to talk to tech support and tell them the wireless has not worked since the tech left.


Good Luck!


P.S. Keep me posted please


Edited by SoulZ, 06 March 2013 - 11:56 PM.


#11 AkakmanH

AkakmanH

    Member

  • Members
  • PipPip
  • 116 posts
  • Gender:Male
  • Location:[email protected]

Posted 17 November 2012 - 03:06 PM

Hi, i recently set up my 2wire router and i cant get the wireless to work.
i changed the name and the password, then after that, the wireless light turned off, i reset the router and it still wont work
any one have an problems or solutions for me please? I cant seem to find one on google


I have had my 2Wire for about 3 years and have also installed several others
From your browser, in the internet address, type in 192.168.1.254 - this will take you to the 2Wire Firmware

After you have logged in - on some models that is not necessary - click on the 'Home Network' icon at the top
There is a box that says 'Wireless Settings - click on 'Edit'
You will be required to enter a password - usually this is 'admin' - on some you just hit enter
You are now on the 'Configure the Wireless Network' screen
Under 'Identify Network' you must enable 'SSID Broadcast' - the router will fill in the Network Name and you can use channel 1
Under 'Wireless Security' you must enable 'Wireless Network Security' - Authentication = WPA2-PSK (highest security/WEP-Open is lowest)
Select 'Use Custom Pass Phrase' and then enter your pass code - you will require this code on your wireless devices.
You do not need MAC Filtering
Additional Settings (defaults recommended) will set themselves

Good Luck

#12 Pteroduck

Pteroduck

    Member

  • Members
  • PipPip
  • 430 posts
  • Gender:Male

Posted 17 November 2012 - 05:06 PM

I called ATT and after a bit they said they'd send over someone to check on it, evidently i have a router thats 2 generations behind. They said if its their fault then they'll get it replaced for free! :D